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Live Language Transcription

Liv_R
Newcomer
Newcomer

‎2022-11-28 11:09 AM

I was hoping that the latest release would fix the bugs with the live captioning. Unfortunately now there is no captioning at all except for the english language speaking option,   Is anyone else experiencing live transcription issues. ? many thanks

L 

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2 REPLIES 2

YaBoiB
Community Champion | Employee
Community Champion | Employee

‎2022-11-28 12:52 PM

Hello @Liv_R, 

 

 I am on version 5.12.8 and I can see a slew of language options under the "captions" button. 

 

Screen Shot 2022-11-28 at 2.50.26 PM.png

Can you elaborate on the issues that you are facing so that I can attempt to assist you?

 

Thanks, 

Brandon

 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?
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Liv_R
Newcomer
Newcomer

‎2022-11-29 12:56 AM

Hi Brandon. I'm on version 5.12.19. the options show up just as you demonstrate.  the issue is actually during the meeting even with the speaking language chosen as Korean/Chinese / french the live transcription /captioning is not happening. I can only have captions/transcriptions in english.  I've rebooted and clean installed zoom.  

there are a few other bugs i've reported too

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