Hello, 

My organization has encountered a usability issue where an individual cannot register for our virtual session using their MOBILE DEVICE. When they attempt to register, an "Error Loading Page" message pops up. 

Nevertheless, when an individual uses a COMPUTER, they do not encounter any issues. Can someone help me in solving this issue? Thank you. 

Hello, 

I am a resume consultant and have been recording my meetings with my clients for several months. I usually save the recordings on my lap top so that I can listen again as I start working on the resume. In the last recording I can hear myself, but I cannot hear my client. What happened? Everything worked fine during the meeting!

Help please!!!!!!

Several employees at my organization have been working to establish a new company. IT has been tasked with transitioning their Zoom accounts out of our account and into a new account. These users have assets like call recording, etc. they would like to transition to the new account. Is this possible? Note the users being transitioned out already have accounts using the new company email domain within our account.

The obvious answer is to create a new Zoom account and have them start from scratch, but we are trying to avoid that. 

Hey, 

i like to use shortcuts , but when i use shortcuts in zoom-meetings to turning microphone or video on and off a notification sound is heard on my Windows 10 PC. This sound is also heard by every other user in the meeting when my microphone is on or just turned on.

Is there any setting-option to deactivate this notification tones?

kind regadrs Ole 

During Covid we have used Zoom to create numerous appointments in a diary.  If someone cancels, rather than deleting the link, I have gone into Zoom and edited the meeting to the new persons name.  This all changes in Zoom and in the diary BUT when the person logs in for the appointment, the notification to tell you that the person has joined the meeting, gives you their name but has the PREVIOUS PERSON's name in TOPIC.  What should I do as I do not want the person seeing the previous person's details.  Do I have to delete all links and don't edit names at all?  When I click on "show meeting invitation", it gives me the new person's name and details - all correct.  It's just when they actually join the meeting that the previous details come up.  This could be a serious data breach for some companies.

Hi everyone, first time poster to the forum here.

I was wondering if anyone uses a USB audio interface whilst on Zoom. I was testing out a Tascam 4 channel audio recorder today and tried to run two radio microphones through it. Both were picking up on the Tascam however only one was being streamed through Zoom. Is this an issue with Zoom needing to be in stereo? if so how do I change it and does anyone else Zoom this type of set up is so what equipment do you use?

Thanks in advance!

We recently enabled our Vanity link and SSO since we added the Zoom Phone to our company's Zoom platform.  However, since we use the same Vanity URL to hold webinars with non-staff (i.e. Members) we have noticed that non-staff that don't have a Zoom account (i.e. Free or otherwise), they are directed to our company's SSO Login page.

Here is an example.

1. The company holds a Webinar that invites both staff and non-staff to to the link.  uft.zoom.us/12345.
2. The staff connects to the link without incident
3. The non-staff (that have registered email accounts with Zoom) can connect to the link without incident.
4. The non-staff (that do not have any email account registered to with Zoom) are directed to the Staff SSO login page.

Has anyone ever encountered this and what options do we have?

1) Is there a way to not use the Vanity link for our Webinars since the SSO is linked to the Vanity URL?

Thanks in advance,

Mark