When I share my screen and play a video, I can neither hear the sound nor the other participants.

I usually test the video before, and the video is perfect, but when I share my screen, this problem happens. 

The "share sound" option is checked, speaker "same as system" is checked.

I also realised that when the other participant is not using earphones, they can hear the audio, and I can hear the audio through their microphone. But when they're using earphones, neither I can hear the sound nor can they hear it.

Never had this problem before, and I hadn't changed anything in the settings.

windows 11

chrome 

zoom version 6.4.12 (64384)

Hi there

I have regular meetings on Zoom workplace and receive a meeting ID and passcode from the meeting organiser every time. However, it happens every time that when I sign in and enter the passcode in the provided field, Zoom does not accept the code! Every single time Zoom tells me that the code is incorrect, despite the fact that I have typed it in exactly as received from the organiser! I always try 2 or 3 times to type the passcode - but it is never accepted by Zoom. Every time I then have to request a new passcode and wait for it to be sent to my e-mail. When I type the new passcode that I have received from Zoom, there are no problems and Zoom accepts it straight away. Why does Zoom not accept the original passcode that I have received from the meeting organiser?

Zoom must have changed something between Monday and Tuesday. I am an adult educator and I have to log my student attendance. When I went to do this on Tuesday, the reports button had changed. Students are in and out of breakout rooms, often lose internet and log on multiple times. In the past, this was no big deal as I could click the unique user button and it would consolidate the information for me. As of Tuesday, when I click this button, it does not seem to consolidate the attendance into unique users - I find students are listed more than one time still. It also now puts the attendance onto separate pages as if it's got 10 per page. I find this highly frustrating since some users are on multiple pages and I can't easily scroll through the attendees. Anyone else experiencing these frustrations? It's making a 2 minute job take 20 minutes, multiply that by several classes. And maybe it's user error on my end. Someone help, please!

We are having an issue where an employee is creating a meeting within Zoom, and when it syncs to their Outlook calendar, their meeting numbers are corresponding with a separate meeting altogether. For example:

In the Zoom client we would have 2 meeting:

• June 13, 2025 at 10 am Team Check-in
  Meeting number 90000000000
• June 15, 2025 at 8am for Employee Evaluation
  Meeting number 90000000001

When it syncs with the Outlook calendar the same meetings become one:

• June 13, 2025 at 8am for Team Check-In
  Meeting number 90000000001

It appears that all the calendar syncs are setup correctly but for this one user they are misplacing the information. Any guidance would be greatly appreciated.

I have multiple meetings with the same group of people at various times. For simplicity, they would like me to give them one URL they can use for all the meetings.

What's the best way to do that? Can they use my Personal Meeting ID under Profile / Meeting?

Joined a Zoom meeting and was made a host.  I recorded the meeting to the cloud but it's not showing up in my cloud recordings.  The person who setup he meeting says he hasn't got it.  Can anyone give me a clue as to where the recording might be?

Someone changed the behavior of creating Zoom meetings so that now I get warned that I haven't added any attendees.

Is there a secret setting somewhere where I can turn that thing off?  I'm never going to "add any attendees" and I don't like the warning.