Cannot install Zoom on new Windows 11 Home laptop | Community
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Newcomer
December 18, 2024
Solved

Cannot install Zoom on new Windows 11 Home laptop

  • December 18, 2024
  • 2 replies
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When running the downloaded EXE file, the new computer says that installations are possible only through the Microsoft "store". Zoom is not there and the offered solution is not clear. How can I use Zoom on this computer?

    Best answer by storyhub

    It is not clear what you did, but Zoom IS in the store. https://apps.microsoft.com/detail/xp99j3kp4xz4vv?hl=en-US&gl=US

    2 replies

    storyhub
    Community Super Champion | Customer
    storyhubAnswer
    Community Super Champion | Customer
    December 19, 2024

    It is not clear what you did, but Zoom IS in the store. https://apps.microsoft.com/detail/xp99j3kp4xz4vv?hl=en-US&gl=US

    YoramAuthor
    Newcomer
    December 21, 2024

    Thank you, Storyhub. 

    There is still a problem running this link because of "S Mode". I switched it off ("one way" according to Microsoft) and then I could install and run Zoom.

    YoramAuthor
    Newcomer
    December 21, 2024

    Thank you, storyhub. I tested the link (that was not offered in "search") and there was a problem: a message said that the computer is in "S Mode", therefore cannot install app (even though it is in the "store"). I switched out of "S Mode" and then it was possible to install and run Zoom.

    Please note that a least some Windows 11 computers come today with "S mode" "on" by default. Turning it off is "one way" according to the messages. It is annoying that we have to compromise security and performance for running essential app like Zoom.

    storyhub
    Community Super Champion | Customer
    Community Super Champion | Customer
    December 24, 2024

    Technically, (according to Microsoft) S mode SHOULD allow installations ONLY from the microsoft store. Personally, as a developer, audio engineer, and IT professional I have never been a fan of S Mode because it never seems to work the way Microsoft says it should work. That is one of many reasons why I use windows Pro.