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Create a meeting not possible

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Géraldine
Explorer
Explorer

‎2024-12-23 12:43 PM

Hello, 

Since few days, it is not possible to create new meetings on my desktop Zoom account. Is there an update or something to do ? It works with the app on my phone. Thank you your help

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-12-23 02:34 PM

Hi @Géraldine, Are you receiving an error message when trying to create a new meeting, or do you not see the option to create new meetings at all?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-12-23 02:34 PM

Hi @Géraldine, Are you receiving an error message when trying to create a new meeting, or do you not see the option to create new meetings at all?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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Géraldine
Explorer
Explorer
In response to Bri

‎2024-12-24 04:13 AM

Hi @Bri , Anything because when I would use the button "plan a meeting", there is any access, a white sheet with a circle is turning around.

I don't understand because I can see my account and all of the meetings already planned. 

Many thanks for your help

 

Géraldine 

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