I'm having trouble finding information on this. Can someone explain what determines the aspect ratio of a meeting recording? I'm trying to edit a meeting recording (recorded on the cloud) on iMovie, and iMovie is cutting off the frame so that the thumbnail of the speaker next to a shared screen is partially cut off. I went back and looked at the aspect ratio for this Zoom recording, and it shows the dimensions as 1724 × 772.  Then I went back and looked at previous Zoom videos I've edited and the dimensions of the raw Zoom videos vary -- I have some that  are 1760 x 900, some 1724 x 778, and several 640x360.  However, I've never had this problem when editing in iMovie before putting the video on YouTube.

I can make adjustments in iMovie so that the entire Zoom recording is shown in the frame, but that results in a letterbox effect in the edited video, which I don't want.  I'm not clear at all how the Zoom aspect ratio/dimensions are set, and if there' s a way I can pre-set a ratio/dimension so I can avoid this problem to begin with.

Would appreciate any insight/suggestions!

Is anyone else having constant trouble with the app badge icons in the Zoom app for iOS? Previously I was having weird issues where me sending another user a chat via my computer would generate a badge icon on my zoom app on my phone. That is still happening but now I have the added annoying problem of the badge icons not clearing. I have a badge of 1 even if I have read all my chats. I can make it go away by marking a message as unread and then reading it but as soon as I get another message, the badge is back and doesn’t go away. Anyone else having this issue? I think it started around the time I upgraded to iOS 18.

Speaking of iOS 18, why in the world hasn’t Zoom updated their app icon to support dark mode like every other app maker has? Really makes it seem like the devs don’t know what they are doing. 

Help !!!   I failed to End Meeting after completing a one hour difficult presentation that I was recording on Zoom.   Is there any way to convert this to .MP4 file now.   It shows up in the Document \ Zoom folder local drive;  but the file name shows only "double_click_to_convert_02.zoom"

Dear Zoom Support:

Last month, my Pro license expired. Previously, at the end of each meeting, a survey I had prepared for participants would appear automatically. I remember being able to view the responses directly within the Zoom interface, under the "Encuestas" section.

Now that I am using the free version, I can no longer access the responses submitted by participants. I would appreciate your help in answering the following questions:

1. What steps do I need to follow in order to access the previous survey responses?
2. Is it necessary to upgrade to the Pro version to create and display a survey at the end of a Zoom meeting?
3. If I renew my Pro subscription, I will recover my last survey I created, and the responses?

Thank you in advance for your support.

Best regards,

Screen sharing is broken again. Was just giving a black screen, repeated attempts to share eventually seemed to work. Can only share a app window, not a screen. I also get a error on the version of pipewire installed preventing sharing audio. I have downgraded to V 6.4.6 that previously worked. Will see if it still works.

OS: Ubuntu 25.04 x86_64
Host: Laptop (13th Gen Intel Core) (A6)
Kernel: Linux 6.14.0-15-generic
Uptime: 2 days, 15 hours, 5 mins
Packages: 3124 (dpkg), 43 (flatpak)
Shell: bash 5.2.37
Display (GSM5AB8): 1920x1080 @ 60 Hz in 22" [External]
Display (BOE095F): 2256x1504 @ 60 Hz in 13" [Built-in] *
DE: GNOME 48.0
WM: Mutter (Wayland)
WM Theme: Yaru
Theme: Yaru [GTK2/3/4]
Icons: Yaru [GTK2/3/4]
Font: Ubuntu (11pt) [GTK2/3/4]
Cursor: Yaru (48px)
Terminal: GNOME Terminal 3.56.0
Terminal Font: Ubuntu Sans Mono (13pt)
CPU: 13th Gen Intel(R) Core(TM) i7-1360P (16) @ 5.00 GHz
GPU: Intel UHD Graphics @ 1.50 GHz [Integrated]
Memory: 9.53 GiB / 12.86 GiB (74%)

I have a personal Zoom account and a company Zoom account as well as a personal and company Google Workspace.  I mistakenly connected my personal Zoom account to my company Google Workspace Calendar.  

When scheduling a calendar event in Google calendar, the Meeting host: shows my personal email address and the meeting ID is the one with my free personal Zoom account.  Signing out of all devices in Zoom doesn't do anything.  I cannot remove the Zoom for GSuite add-on, but I did remove the Zoom extension from Chrome.

Where can I sign-out of Zoom's "Zoom for GSuite add-on"  and remove that authorization?