As of last night's upgrade to v6.3.0 (Windows application), Zoom no longer works at all. Can't attend meetings. Can't change Audio settings (this crashes it immediately), etc. 

- Un-installed and re-installed from new download. No change.

- Rebooted. No change. 

It's totally worthless now. I see a ton of reports with Zoom not working on the web since this update, too.

I had seen a few other posts about this, but none had the solution I ended up finding.

In the new outlook, I had added the Zoom Add-In.

When I would create a meeting and click the Zoom button at the top and click "Add Zoom Meeting" in the drop down menu, it would always create two meeting invites with different meeting ID's. 

SOLUTION: Instead of clicking "Add Zoom Meeting" Right there, I now click "Settings" and then "Add Zoom Meeting" from the settings menu. For some reason, this works and creates only one meeting ID! I assume it must be some sort of bug in the functionality of the Add-In. I had previously tried uninstalling the old plug-in so that I only had the Add-In within new outlook, but this was the only solution I have found that works and I have tested it numerous times now.

I am not sure if this is a bug on outlook's side or Zoom.

Hope this helps someone else!! 

I recently installed a webcam, but my face will not show in the screen during Zoom call. My face does show in my camera app. I also have a notice from my security system (ESET) saying that camera access to Zoom has been allowed. What do I do to get my face to show up on zoom rather than a black screen? I have the latest Zoom version. I am using a desktop PC.

If no one can help, is there a phone number I can call to get this figured out?

My video is not working on the zoom application, I am on a lenovo yoga running windows 11 with the latest zoom workplace application downloaded. My windows 11 os is up to date and my drivers are up to date. The Zoom application does have access to video in my privacy selection. My camera is working, I am able to use my camera with google meets and with zoom via my chrome browser. I have tried to uninstall and reinstall the application and I receive the same result. I also receive a message that pops up and says " Virtual Background is Still Loading, Start Video Anyway?" This message also pops up after I have removed the background, which is a an image, to not having an image at all. Not sure what else to do here. 

Hi, I bought a new android tablet (a very minor item) and although my bluetooth headset works in other applications like hearing youtube, it does not work on zoom meetings. Microphone and audio comes from the tablet itself. I tried the nearby device settings (it's on), reinstalling zoom, and restarting the system. I even did factory reset of the tablet and it still doesn't work.

using a wired earphone with microphone works. 

How can I make my bluetooth headset work?

• Error codes no
• Device type ASUS
• Zoom version the newest version
• Details about troubleshooting steps you have already taken

I choose Recording to the computer, the meeting last 1.5 hours,before I end the meeting,I forgot to choose stop recording, after I closed the meeting,I didn't see any record!

But I try again,for the short meeting last 1-2 minutes,if I didn't choose stop recording,then after I ended,it still has record.

But for that 1.5 hour meeting,I don't have any record on my computer.

Hi, I have a huge problem. I can't seem to find a recording I did last night. I wasn't the host but I was given permission to record the meeting. This has happened previously and I didn't have a problem about this before until now. I followed all the steps to recovering non-converted recordings, and that Zoom would already have that saved incase you want to convert it. The problem is it's not showing up in my app and webportal. As well as the meeting that took place, it isn't in my history as well.