Hello! I was wondering if you have any ideas why the mouse control in the screen share option is not working on my participant's end. I already gave remote control access to the participant. Although I can see the mouse moving on his/her end, it doesn't perform the function to "CLICK" or select whatever you want to do with the accessed screen.  In short, the mouse control access given to the participant only lets him/her move the mouse and nothing else. Please help.

i can not login to my account in my phone. i deleted the app and installed it again. changed my password, tried the Gmail and password and the fast by Gmail option, nothing works. i can not join any zoom links with my phone, and i have no problem with my account on the pc, before and after i changed the password. i have to fix it soon. there are no updates available to do 

I have created a webinar and included a practice session option in it. The host started the webinar for 5 mins and then after the actual webinar, participants joined the webinar. After using the Get Participants list of webinar API I am getting both the time of the host i.e. the practice session time and the real webinar time in just one object, can someone please help me segregate them?

I have a team in a certain region that is unable to see other's screen sharing when connected to their local office network. All they would see is 'XXX has started screen sharing'. However, they are able to see other's screen sharing while on their home network. Does anyone know what could cause this issue? If it's network, what should I be looking for? I would appreciate any help you can provide.

When I am in a zoom meeting, how do I know which account I am signed in with? I have access to 4 different zoom accounts and log in and out of them frequently depending on the work I am doing. When I'm in a meeting, how do I know which one I am currently using? Is there an easy way to do this from inside the meeting itself? Thanks. 

Dear Zoom Community,

its maybe a dump question, but im a beginner when it comes to zoom. I had an online meeting today that I joined via the desktop version. I started recording during the meeting with the host's permission. At the end of the meeting, I forgot to stop the recording and simply left the room. At about the same moment, the host also left the room. Does this mean that the recording has been lost? Because I can't see a recording either in my folder on the PC or in the cloud. Or can I somehow still access the recording? I was also a bit surprised that my online Zoom account did not show the previous meeting I attended. I thought I could see all my meeting participation there.

Best wishes,

Locardas