Update zoom basic--how do I do it

Video issues

I have set up a meeting and when I logged in a pop up box came up that said Virtual Background is still loading - Start video anyway? it does not let me answer the questions... Then there are two boxes Use Video or Dont use Video -I am unable to clic...

How to recover my Pro status?

Hi, My Pro account worked in July just before the summer holidays. When I tried to connect this week and organize a meeting, Zoom didn't recognize me and I ended up with a basic account. How can I recover my Pro status? Onaryc.

Assigning an alternative host

All the directions for "Assigning an Alternative Host" say to look for Advanced Options - there is nothing I can find called that when I am editing a Meeting. There is an "Advanced" column on the left-side menu, but it's only about other features, no...

Cannot send direct messages to host. "[host user name] is restricted from receiving direct messages"

I cannot send direct messages to the meeting host. I am getting an 'error' message when trying to send a (private) "direct message" to the meeting host. It disallows sending my message and says, "[host user name] is restricted from receiving direct m...

Time Difference on Calendly integration

I have installed Calendly and tested it and it worked fine. However, when I integrated with Zoom it set up the meeting an hour earlier. My Zoom is set up as GMT and so is Calendly. I have even checked the setting on my PC and they are also set up for...

Does anyone know how to fix this?

I Recently got a new laptop, and started utilizing Zoom for school, i have been consistently experiencing glitches and problems with my display every time there is a screen share, on zoom, I have tried seeing if this was just a problem with my comput...

Need to access paid zoom account asap

I have paid for a zoom account that I need tomorrow.Could the verification be sped up a bit please cause it is urgent and I have already paid.

Use Transcript to produce meeting minutes

Hello. I am currently using Zoom Pro for my organization's meeting. I would like to record an annotated transcript to aid in producing meeting minutes. By annotated I mean a transcript in which the current speaker is identified. As I understand the l...