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Hello! I just did a test call ahead of a group meeting. I played a video with sound - using advanced video settings - This worked well. Then I played music from spotify, but the sound was either choppy or not heard by the other party. We did this testing a number of sharing settings, all to no avail. Do you have any suggestions as to how to rectify this? Thanks in advance!
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I am presenting live in front of an audience and over Zoom. When I share a PowerPoint presentation in full screen on the second monitor, I cannot get the clicker to advance the slides. The clicker WILL control the computers volume and escape from the presentation. When NOT in a Zoom meeting, the clicker works just fine. It is NOT simply a matter of which program has focus. With the mouse, I click on the slide advance arrows and the slide changes. I then immediately try the clicker; no good.
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WHen i try to access a local recording of a webinar, I get an error message "Unknown error Error Code 124". It does not allow me to open the folder with the recording. (Win 11). However, from the file system, i am able to navigate and access the audio and video files of recordings.
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did zoom change the size of cloud storage size for licensed pro plans ?
I connected with computer audio on my laptop (windows 10) , and even did the set up the microphone and it registered it just fine, even the little icon goes green when I talk, although the other person couldn't have heard me, I even tried swithcing to my phone and the same thing was happening , did I miss something , am I doing something wrong? I even tried with headphones...
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Dear ZOOM, Thank you for your hard work and service. Herein I provide you with the screenshot of my problem (the picture), so you or anybody can help me find the solution. I tested the ZOOM video with my external camera and I have still the same issue. Previously, I tried to examine my built-in camera with the camera app. on my laptop and used different video conference platforms, but I do not have this problem. This happened since I updated the ZOOM app. I already uninstalled and reinstalled the app, but I still got the same problem. It run normally for a few seconds then the problem appeared, then I stopped my video and started again - it was normal for a few seconds again, and the problem appeared, and on, and on. Would you please kindly help me out? Thank you so much, Regards.
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Hello.
The reporting timeframe is only allowing me a maximum report duration of 1 month. Does anyone know how to change that to allow for a 1 year duration?
Thank you!
