Cannot enable auto-transcription
Hi there, I am an employee at a university and the university has purchased licenses called "On-Prem". Right now i am testing the feature for "auto-transcription" but i cannot activate it in a Zoom meeting. I have logged into Zooms website and changed the settings - see my attached screenshot. When i open a Zoom meeting and try to activate it, i cannot press the button called "Enable Auto-Transcription". Nothing happens when i press it, and it keeps being greyed out. See my other screenshot. It is a danish university i work at and danish is not available for auto-transcription, but it was supposed to be for when english was the spoken language in the Zoom meeting. My theories is, that the license registers that i am located in Denmark and therefore i cannot activate it. Or maybe it is the license that we have that do not allow for this feature. Can anyone help or verify my theories? Good day to everyone 🙂
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