When using a live realtime captioner in Zoom, the captions appear as one continuous line.  People need to be able to view a new speaker speaking on a new line.  Example: 

>> JOHN:  Hi, how are you?

>> SALLY:  I am fine.

It currently appears this way:  >> JOHN: Hi, how are you?  >> SALLY:  I am fine.

The captioning community and the Deaf and hard-of-hearing participants respectfully request this be fixed.  We have been asking for many weeks and this is still a problem that needs to PLEASE be fixed.   This concern is not being seriously addressed at all.

Our district has a plan for eLearning days in the event of inclement weather, emergency, etc. We had an eLearning day in February and had MASSIVE issues with Zoom. We believe the issue is that Zoom links expire.  In our preparation and roll out of the plan, staff created links in December and placed them in a post that stayed in draft form until an eLearning  day is called.

What would be the BEST and most reliable way for staff to create Zoom links?

I am looking for an old recording. I may have recorded it in the cloud when I had a Pro account. Now that I have a Basic account again, I can't find that recording or I don't know how to get access to it. Did it get deleted because I stopped paying? How can I get it back?

Hi All,

I have a deployment with the following characteristics:

• VMware Horizon 2206
• VDI Desktops running Windows 10 v22H2
• HP t640 Thin Clients running HP ThinPro 8 and Horizon Client for Linux 2212
• Zoom VDI v5.13
• Zoom VDI plugin for VMware for ThinPro v5.13.0

We have deployed various redirection\optimization technologies -- for Zoom, Teams, HTML5 video, etc. The redirection\optimization works as expected.

The issue I'm facing is related to audio volume levels. Typically our users have their Thin Client volume set to 100%, then they will adjust volume down within the VDI Guest OS to appropriate levels. However during Zoom Meetings or Calls, when the audio is redirected to the Thin Client, it exits the speakers at 100% regardless of the Guest OS settings.

Except for MS Teams -- for whatever reason Teams does not suffer from the issue.

I'm aware of the root cause here -- however I'm trying to avoid solutions like telling\teaching my users to adjust volume within ThinPro, or purchasing speakers\headsets with volume dials...

Instead, I'm wondering if anyone has a solution here which would allow for the audio volume levels to be adjusted within the Zoom client or the VDI Guest OS, instead of being offloaded down and adjusted on the Thin Client, during meetings or calls? Any assistance or guidance on this issue would be appreciated.

Yesterday I joined a meeting (android) and typed a message in chat answering one. And it was sent. Then I returned to the meeting closing chat box. After opening the chat box again, I couldn't find my message I had send. But others and hosts messages were visible and others was keep asking for my reply. And I sent it again. My messages are not visible in chat after I close chat box. 😞

During my live Zoom meetings, it freezes and repeats the motion over and over.  I use Zoom to teach live fitness classes, and this keeps happening.  I have to stop the video and come back.  I teach far away from the computer and have to stop the class and come back.    It has happened since updating Zoom's latest version this year (2023).

What should I do?

Help! We have an issue where on one of our Windows 10 PCs. The Zoom video call is minimised down (its tiny) and its stuck to the taskbar. It cant be maximised or restored and there are no options when we float over it to try and bring it back to full screen. The call can be seen when you hover over it but its tiny and the audio / video doesnt work. This happens if you host a meeting or join one.