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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Mobile device moves to speaker view on receiving shared screen

Hello!Steps to reproduce the issue:- On a mobile Android device (i. e. tablet) set view to 'Gallery'.- Someone shares something, and stops sharing.> The view changed to 'Speaker'How can I make Zoom to return to previously set view after screen sharin... Show more

Hello!

Steps to reproduce the issue:
- On a mobile Android device (i. e. tablet) set view to 'Gallery'.
- Someone shares something, and stops sharing.
> The view changed to 'Speaker'

How can I make Zoom to return to previously set view after screen sharing?

Kind regards,
Gerald


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Zoom Workplace keyboard shortcut overrides custom Word 365 shortcut

My Zoom app recently updated to Zoom Workplace and now includes the "create clips" facility. There is a keyboard shortcut built in (Ctrl+Alt+C) that opens that window even when Zoom is closed. Unfortunately it is a keyboard shortcut that I had set up... Show more

My Zoom app recently updated to Zoom Workplace and now includes the "create clips" facility. There is a keyboard shortcut built in (Ctrl+Alt+C) that opens that window even when Zoom is closed. Unfortunately it is a keyboard shortcut that I had set up for use in Word and it's one that I use *all the time* 😞 I have disabled the clips feature in Zoom, but that keyboard shortcut now seems to have been irrevocably allocated to that function, so when I type it in Word, nothing happens, and I can't allocate it to the function I had allocated it to any more. I've set up a new shortcut in Word, but even so this is driving me nuts because my use of that shortcut is so automatic that I'm forever using it and getting confused about why nothing has happened. 

 

Does anyone know how to wrest control of my shortcut back from Zoom? 

 

UPDATE: The problem resolved itself at some point during the day yesterday (no restart or anything, not related to anything I did). Most mysterious -- but thank you, Zoom, if it was because of some update you made! 


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Transcription

Hello,I have recorded by mistake a meeting on the computer instead of in the Cloud and need to transcript it asap.How can I do ? I have installed the desktop version but do not understand what are the next steps.Could you please help me as this is ur... Show more

Hello,

I have recorded by mistake a meeting on the computer instead of in the Cloud and need to transcript it asap.

How can I do ? I have installed the desktop version but do not understand what are the next steps.

Could you please help me as this is urgent ?

Thank you in advance.

Philippe

 


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Emmanuel Katto Dubai : Anyone Else Facing 500 Internal Server Error When Reporting a Participant?

Hi everyone,Hi Everyone, I am Emmanuel Katto from Dubai, I’m having trouble reporting a participant due to a persistent 500 Internal Server Error. We had a person join our meeting using someone else’s name, and after exposing himself, he left. This h... Show more

Hi everyone,

Hi Everyone, I am Emmanuel Katto from Dubai, I’m having trouble reporting a participant due to a persistent 500 Internal Server Error. We had a person join our meeting using someone else’s name, and after exposing himself, he left. This has happened before, and when we tried reporting him, we got the same error months ago.

Has anyone else experienced this issue when trying to report a participant? Could this be a problem with the reporting form? I’ve tried using both Firefox and Chrome, on desktop and mobile devices, but the issue persists.

Any suggestions or advice on how to resolve this would be really helpful!

Regards

Emmanuel Katto

 
 

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Resolved! Zoom App won't launch - Windows/Chrome

When I clicked the meeting link, it would always launch the zoom app and take me to the meeting. Was very stable and working for many years. Suddenly, Zoom app won't launch. Even when I click the "Launch Meeting" button, nothing happens. I'm on Windo... Show more

When I clicked the meeting link, it would always launch the zoom app and take me to the meeting. Was very stable and working for many years. Suddenly, Zoom app won't launch. Even when I click the "Launch Meeting" button, nothing happens. I'm on Windows 10 and Chrome (latest updates for both). I've tried everything: Restarted PC, Cleared cookies, cleared cache, uninstalled and re-installed the Zoom app, including "Cleanzoom", verified camera and mic permissions, verified updated drivers on camera, even tried editing the "Preferences" file in the default directory as someone has suggested. Nothing has worked and I keep having the same issue. I have another (slightly older) laptop running same Windows/Chrome and everything works perfectly there. Can someone please suggest a solution? Thanks for your support.


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cannot launch zoom meeting (windows 10)

So today when I started my Windows 10 zoom meeting client cannot run.Tried everything from uninstalling zoom, reinstalling zoom version 5.16.2, even using the zoom cleaner, reinstall it again.And now I'm stuck with zoom meeting client cannot run, and... Show more

So today when I started my Windows 10 zoom meeting client cannot run.
Tried everything from uninstalling zoom, reinstalling zoom version 5.16.2, even using the zoom cleaner, reinstall it again.
And now I'm stuck with zoom meeting client cannot run, and cannot uninstall because of error 10017.
Help please.


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Flickering screen

Since my last update my zoom camera keeps flikering and turning the screen greenI have uninstalled and reinstalled zoom several timesI have taken my laptop to a tech support who has checked my device and there are no faultsI have tried using a webcam... Show more

Since my last update my zoom camera keeps flikering and turning the screen green

I have uninstalled and reinstalled zoom several times

I have taken my laptop to a tech support who has checked my device and there are no faults

I have tried using a webcam - this did not resolve the problem

I do not have this problem on my phone camera or my notebook chrome

This only happens on my laptop which is running on windows 10

Is anyone else having this problem and managed to resolve it?


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Resolved! Zoom Linux 5.17.5 mini window does not appear on all desktops

I recently updated Zoom on Linux to 5.17.5 and noticed a new behavior: when switching desktops the mini-window appears on the first desktop I switch to, but if I switch to a 3rd desktop (or, back to the original) it remains pinned to the second deskt... Show more

I recently updated Zoom on Linux to 5.17.5 and noticed a new behavior:  when switching desktops the mini-window appears on the first desktop I switch to, but if I switch to a 3rd desktop (or, back to the original) it remains pinned to the second desktop.
In other words, once mini-Zoom appears it stays put on the desktop it goes mini on.
Past behavior was that the mini-Zoom window followed me around until I needed to maximize it again.  This was the desired behavior and for me, very handy.
Now it's quite easy to lose the mini window (when you have 10 workspaces and dozens of browser windows.. don't judge!).
Is this a setting which can be adjusted and reset to the old behavior?


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Unstable Connection - with very faster internet connection

We have been experiencing several Zoom meetings over the last several weeks that have been getting "unstable network connections" and freezing video and audio. We had not been experiencing this for the last several years here in the office with multi... Show more

We have been experiencing several Zoom meetings over the last several weeks that have been getting "unstable network connections" and freezing video and audio.  We had not been experiencing this for the last several years here in the office with multiple calls happening every day.  Our internet connections speeds have remained very fast and showing no issues during the same time these zoom issues occur. 

 

Is there something we should look at on our Network Firewall that could be impacting this?  We recently did update our Firewall on our network. Any other ideas would be greatly appreciated. 


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Big black box around my zoom recordings when I record locally to my computer.

Hi All- this zoom behavior is new for me. I am not sure what the issue is. I want my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is so frustrating. I look forward to insight... Show more

Hi All- this zoom behavior is new for me. I am not sure what the issue is. I want my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached.

 

Thanks in advance. this is so frustrating. I look forward to insight! 


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