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Hi, I want to find out if anyone in this community has updated their Zoom for desktop to Zoom workplace. My regular Zoom call from desktop was not working. So I was given through Zoom support that I need to update to Zoom workplace, which I don't think it's like the regular Zoom that I have for the past 3 years. I was able to schedule meeting calls, but I cannot connect via Zoom with the other person (The screen just spins around) It's really frustrating when you paid for something, you cannot get live phone support. Help! Thanks, Jenny
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I have a new computer with Windows 11, fully updated and audio drivers are up to date (Yes I checked each of the three that come with Windows 11 ASUS), I have no sound enhancements on or spatial sound. My speakers work perfectly for videos, etc. on my computer, and on youtube. I just downloaded zoom, made sure I had the latest version (I uninstalled and installed 3 times to make sure it wasn't a weird installation issue). I tried three of my headsets, all brand new and they work on my other PC without issue. I also tried the speaker, with no headset. The problem: I go to do an audio test in zoom and the sound plays for 2 seconds and cuts out, then I try to test again and it doesnt do sound at all. Only zoom has the sound issue, I checked my computer, youtube videos, etc. I also did every test for sound in Windows settings, and let it check for issues. There are no issues, I have tried everything except reinstalling the drivers for the audio, but the audio works on everything BUT zoom. Help!
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When I enter in the app Zoom Meetings, I can't go to the profile or the initial page because it requests an update, a 5.15.5 or higher version, but the Zoom website show me Zoom Workplace version 6.0, but when I download and try to enter , the same version appears and the same thing happens (the update request). What do I do? I need to record my classes.
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Until recently, when we would elevate a voice call to a meeting, the voice call would stay connected. Now, the only option is for the end user to use their computer/meeting audio. Has anyone else experienced this? How can I revert it back so that the voice call can continue. We us this feature so that our end users can share their screen, so do not need it to change the audio to be through a meeting. We are trying to sunset another product we use for screensharing and all my agents are now reverting back to the old product as this is not working well.
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The recording of our meeting today has audio but no video. Does anyone know what caused this so I can avoid it in the future?
Thanks!
Unknown error occurred" Error code: 5456000 Please let me know if you know of a solution.
I have purchased a wireless mic that plugs into my usb-c port on my Samsung Galaxy S21+. The camera on my phone locks up the USB mic, however zoom does not. I don't even see an option to pick the mic source from my phone. I would really appreciate any help.
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Hi everyone, I am having issues with my audio input on my macbook air laptop. During a meeting my host can't hear the piano that I'm playing. I have selected 'original sound for musicians' and ticked 'High-fidelity music mode'. But the microphone still won't pick up the piano sound. Thanks, Sol
I have played around with all of the other settings, restarted the laptop, increased the volume to maximum and nothing fixes the issue.
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