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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Camera Display Issue During Screen Recording in Zoom

davidproux
Newcomer
Newcomer

‎2025-01-05 01:03 AM

I am writing to report a problem with my camera display that occurs specifically when I am recording a Zoom meeting while screen sharing.

When I share my screen and have my camera turned on, the camera feed appears correctly. However, when I start recording the meeting, the camera feed appears twice: once in the position I have set it, and again as a separate window, usually on the right side of the screen.

Additionally, if I enable the "Hide Self View" option during recording, a gray square appears in place of the camera feed on my shared screen.

This issue only occurs during recording; the camera display is normal during the meeting when recording is not active.

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2025-01-06 06:34 AM

Please provide details on the operating system, version of Zoom Workplace being used, and all hardware (cameras, monitors, peripherals) in the equation.

This information will be critical when troubleshoting further.

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