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External mic sounds distorted, like a robot when live and on recordings

erazmus
Newcomer
Newcomer

‎2025-01-05 11:30 PM

This started happening a couple of months ago. My high end podcasting microphone that connects to my MacBook Pro via USB stopped working well with Zoom. People told me I sound like a robot. I recorded myself and they are right. I sound fine when using Macbook's mic or my AirPods. I tried switching the USB ports, I switched from USB to USB-C. Still the problem persists. I updated the Zoom app the the latest. I restarted the MacBook. I've got strong Wi-Fi. 

 

This said, the podcasting mic works perfectly fine when I record to GarageBand or to PhotoBooth. But when I launch a Zoom meeting, then via the Zoom app I sound tinny. I go back to PhotoBooth and I sound amazing. I can't figure it out. What's up with Zoom? Any advice?

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2025-01-06 06:46 AM

Lots of information about what doesn't work with your mic without any reference to the exact mic model (and respective firmware version) you're using - mind providing this info?

 

Has the setup ever worked (on previous versions of Zoom, other laptops, etc)? You mention that the issue started a few months ago and I'm curious if we can drill down on what changed with the setup.

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