Recently I bought a new Asus laptop and I set all the audio and video settings exactly the same as on my HP laptop. Both laptops have the same version of Zoom (5.13.7).  Now, when I play a video, the Zoom participants can hear the sound perfectly from the new laptop, but as soon as I click Share, the video shows perfectly, but the sound develops a crackle after each word. This crackle is also heard on my local speakers, not only on Zoom.  It is most annoying.

Any ideas why this is happening?

Allan

I purchased brand new Dell Vostro 3510 which initially had Windows 11 installed in it.. 

The laptop specs are Dell Vostro 3510 

Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.74 GB usable)
System type 64-bit operating system, x64-based processor

I'm constantly facing issues in zoom audio as the user at the other end is not able to hear me properly and seamlessly..
I later downgraded it from Windows 11 to Windows 10, thinking that it might be incompatible with windows 11, however the issue is still not resolved .
FYI= all basic troubleshooting is already done and the Dell customer support said that they can't help me out as it isn't any hardware issue , had there been any hardware issue, it would have been creating problems in all other apps too, like Skype and Google meet, which are perfectly working.

Any sort of assistance can be really helpful. Thank you in advance!

Never let emapthy-free IT-nerds, developers and other "visual design experts" decide on UX-matters!

Design is about experience and the experience with Zoom can be substandard poor - at least when you work on multiple devices for good reasons and switch between them.

Zoom logs you out automatically. When switching your device and signing in it tells, you to "protect you because there's an unusual pattern and you are signing in from a device you haven't used for a longer time". What a bullshit!

Then you are waiting for the email with the verification code. It's simply not coming. You click on resend repeatedly, .... While you are waiting, never try to contact the support... the chat is the dumbest translation of a Q&A list that could ever exist - if this is the best what the Zoom technical team can get out of conversational AI... good night world ! If you try to contact phone support, you will have to enter codes and numbers you would only be able to enter when you have access to your account. Well, you try to log in via your browser, and guess what, I tries to send you a verification code. So you are circling with the dumb advice of the chatbot, to whitelist email and IP addresses and the simple fact that then at some point in time later emails arrive, .... yet, then the 10 minutes you have to enter the code are gone.

Well done, Zoom, ... Microsoft couldn't create a worse UX.

Hello Zoom Community,

When I share any website on the browser like I Shared https://www.emarkrealty.com  then the screen being reflected got black then I tried another site https://www.crookhub.com  , but the result was the same. Maybe there will be an error on the website but the issue is not resolved.

When I share part of my screen and resize the sharing window the other person then has problems annotating. His annotations are off-centre. When I end the sharing and start again without changing the window it's okay. This only started happening the last few months. Previously it worked fine. Is there a setting to prevent this or might this be related to a recent update?