So, my professor created a recorded meeting for the class, and when I click the link I get the message saying I cant view it, 'no permission', is that an issue I have to fix? Or does she has to do something on her end? I have tried through my computer, phone and laptop. Also everything with my account is fine.

We are a licensed enterprise school district. Students authenticate through our domain and use iPads for Zoom meetings. I have one student in a class who sees all other participants in the gallery as a black screen. If he taps their "box" to open in full screen, he can see them, but all other participants remain black in the gallery.

He is the only student in the class experiencing this, so it is not the host settings. He does not have the option to "stop incoming video" turned on. His camera is working and others can see him. 

We're stumped trying to figure this one out!

Buenos días comunidad me gustaría que me orientaran un poco de los servicios y las experiencias de cada uno de los clientes,  requiero una video conferencia de 100 personas con audio y video que plan me recomiendan son mas de 5 horas de reunión o mas tiempo seguido. cual plan me recomiendan para nivel de empresa.

For the previous several months - since Nov/Dec 2022 - the video of our Host was sometimes distorted and images of other participants were showing over the Host's video.

Previously the issue was restricted to the image of the meeting Host. Today, however, one of the meeting participant's video showed the strange blending of all the video images of all the participants.

I'm not sure how best to describe the issue, but it is clearly an issue within Zoom and not a local camera or local computer issue. This is clear because the distorted image flashes all the participants video feeds through the one participant video output to the meeting view.

Often the top 1/4 of that one screen appears similar to the top of my screen when someone is spotlite...

I am positive that this is an internal issue with Zoom, but I do not know how to contact them directly.

Any thoughts??

I put a collage image of 3 screen shots during our meeting. I've seen this happen to the Host's image recently and we all thought it was that computer. Today it happened to a participant's video. Clearly it is not a local issue because other video feeds are being put over that one participant...

Thank you.

Hey all, I’m a fitness instructor that has been running both online and hall classes together I’ve been using a mixer for music and mic and has worked perfectly however all of a sudden the music cuts in and out and sound like it’s under water while the mic is fine. Please help as I have a zumba class tomorrow 😫 can I uninstall the last update as I can only presume this is the issue as I’ve tested everything else? Thanks x

Hello, 

I am hoping that someone can problem solve with me an issue that I am having. 

I own a yoga studio where we offer some classes online.  Usually, the teachers are leading their classes and editing/sending recordings from one computer in the studio - all using the single username and password for our account.  Sometimes, a teacher needs to teach from their home and in the past, they have had no trouble using the username and password to access Zoom to teach their class or edit a recording.  

Recently, if someone tries to log in with any device other than the studio's computer, then Zoom wants to send a security code to me (the administrator) that I have to give to them before they can log in.  

I have talked to other studio owners who are NOT having this problem so I think it must be something in my settings.  Does anyone have a suggestion for me on how to set up my Zoom so that meetings/recordings can be accessed by my staff without the system triggering a security code request? 

Thank you,

Machelle