I have a Lenovo laptop from 2021, this is an 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz.  With 16G of RAM.

However, when I run zoom it can BARELY function.  When I go to screen share Zoom consumes over 1.5GB of memory, and is killed by the OOM killer on Ubuntu 22.10.  This is version 5.13.4 (711).

I have performance analyzed Zoom, and it seems to unnecessarily consume a lot of resources --

1. RAM utilization , 9.8% ( ~1.5G )

2. CPU utilization ( ~9%) at idle.

3. Threads - 74(!!)

I attempted to attach as a TXT file (but the extension .txt is not supported) - here are the open filehandles fo the main thread.

Additionaly startup of the app, and doing a screen-share results in this flame chart -- notice the numbeer of concurrent threads firing near instantaneously.  Apply the "perf.svg?x=1136.7&y=2069"  to a browser to walk through the flame chart.  ( this is attached below,  this box does not permit .svg files for some reason, so, please rename the extension when you grab it ).

Additionally, I see a CRAZY amount of polling on filehandles when using strace to track.  This is likely the culprit in pushing up the CPU utilization so high !  Please, stop POLLING !

Please see "furtherdetails.thisisa.txt.png"  Rename the file to be a TXT file to get the contents.

here -- https://file.io/3Uc3vRJO7Jt6

Can developers please take a look at this and optimize performance ?

Poll will indicate 100% completion by participants.  Host will close poll, but several participants report not having completed or submitting the poll.  If "completion" means submitted then that data is inaccurate, if not can we have an indication of how many polls have been submitted? Data show typical progress, for example: "21 of 35 responses complete 60%". Eventually it will show "35 of 35 responses complete 100%".  But there are respondents who are still working and have not completed(answered all the questions on the poll) OR submitted the poll.  Is there a bug in the poll, or does "100% completed" mean something else?

When using a live realtime captioner in Zoom, the captions appear as one continuous line.  People need to be able to view a new speaker speaking on a new line.  Example: 

>> JOHN:  Hi, how are you?

>> SALLY:  I am fine.

It currently appears this way:  >> JOHN: Hi, how are you?  >> SALLY:  I am fine.

The captioning community and the Deaf and hard-of-hearing participants respectfully request this be fixed.  We have been asking for many weeks and this is still a problem that needs to PLEASE be fixed.   This concern is not being seriously addressed at all.

Our district has a plan for eLearning days in the event of inclement weather, emergency, etc. We had an eLearning day in February and had MASSIVE issues with Zoom. We believe the issue is that Zoom links expire.  In our preparation and roll out of the plan, staff created links in December and placed them in a post that stayed in draft form until an eLearning  day is called.

What would be the BEST and most reliable way for staff to create Zoom links?

I am looking for an old recording. I may have recorded it in the cloud when I had a Pro account. Now that I have a Basic account again, I can't find that recording or I don't know how to get access to it. Did it get deleted because I stopped paying? How can I get it back?

Hi All,

I have a deployment with the following characteristics:

• VMware Horizon 2206
• VDI Desktops running Windows 10 v22H2
• HP t640 Thin Clients running HP ThinPro 8 and Horizon Client for Linux 2212
• Zoom VDI v5.13
• Zoom VDI plugin for VMware for ThinPro v5.13.0

We have deployed various redirection\optimization technologies -- for Zoom, Teams, HTML5 video, etc. The redirection\optimization works as expected.

The issue I'm facing is related to audio volume levels. Typically our users have their Thin Client volume set to 100%, then they will adjust volume down within the VDI Guest OS to appropriate levels. However during Zoom Meetings or Calls, when the audio is redirected to the Thin Client, it exits the speakers at 100% regardless of the Guest OS settings.

Except for MS Teams -- for whatever reason Teams does not suffer from the issue.

I'm aware of the root cause here -- however I'm trying to avoid solutions like telling\teaching my users to adjust volume within ThinPro, or purchasing speakers\headsets with volume dials...

Instead, I'm wondering if anyone has a solution here which would allow for the audio volume levels to be adjusted within the Zoom client or the VDI Guest OS, instead of being offloaded down and adjusted on the Thin Client, during meetings or calls? Any assistance or guidance on this issue would be appreciated.