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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Audio Issues on Recorded Zoom

Sunny108
Newcomer
Newcomer

‎2023-01-17 05:06 AM

I seem to have a recording issue with the Audio. 

The audio is perfectly fine during a meeting, but when I play back the recorded video the audio is corrupt. I basically sound like the Chipmunks

Can anyone help?

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3 REPLIES 3

conzoom
Newcomer
Newcomer

‎2023-02-06 02:13 AM

I experienced exactly the same problem recently. Having recorded 40 interviews without issue over the past 12 months, the recorded audio of one of the speakers is totally distorted even though it was fine on the call. Were you able to resolve or understand the reason? Thanks.

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Sarah1709
Newcomer
Newcomer

‎2023-03-02 10:14 AM

I was having this issue too.  I ended up using an online audio test and determined it was my speaker set up. (Didnt have audio on youtube either)  Switched to a different speaker in the sound manager and my audio works fine.

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conzoom
Newcomer
Newcomer

‎2023-03-03 01:53 AM

Thanks Sarah. My problem didn't materialise again so seems like I just got unlucky with the audio file download on one occasion. Interestingly though the zoom audio file was corrupt but I was able to convert audio from the video file which was fine. 

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