Hello,

During a meeting I had an unstable internet connection for a while. The video froze a few times. Then a message popped up on the screen - see photo - Saying: "The computer " ***.***.**.*** " is attempting to access zoom.us on your computer. Do you want to allow this connection?"

The computer number looked like an IP address number. I've checked and it's not mine - though I don't have a static one, so theoretically it could have changed during the Zoom Meeting?? I don't know. 

I clicked 'Block'. My internet connection immediately stabilised and I got no more problems with freezing video for the rest of the Zoom Meeting. 

Trying not to be too enormously alarmed - but - have I been hacked somehow? Or is this an innocent glitch or one of my other devices attempting to connect somehow? I don't know if computers / devices have ID numbers in that format - do they? If they do, how do you find that number? All I can find is IP address, serial number, model number etc - none of which are the number in the message. 

Any ideas?

Many thanks

When someone share their screen and someone else on the call has to help them navigate to a specific place (menu, button, text box) on their screen, it can be sometimes hard, confusing, and consume valuable time. Maybe this option already exists, but as far as I know, it does not.

The presenter should be able to turn on a grid overlay with row and column numbers. Then, the person(s) on the other end can quickly guide the presenter to go to a specific cell (e.g. Row 5, Column 6 or if using Excel notation, cell F5). Once the navigation is completed, the presenter can turn off the grid overlay.

I've hosted two meetings the last two days where the participant's video is intermittently blurry. It goes green and then looks like a scrambled cable channel (for those of you who grew up in the 80's you'll know what this means). Is this an issue on my end?

I have been teaching online fitness classes on Zoom for over 2 years, this change happened a few weeks ago which is super annoying & cannot find a fix.

I open the meeting & instead of the camera being in it's usual position, already 'zoomed' to just the perfect spot/view of my classroom; NOW it is a huge wide angled view that I must re-position EVERY DAY & it is so finicky to get it perfect with 2 fingers.  I am using a Samsung 20 cell phone.  Changing the view on the actual camera does nothing to fix it.

ANY HELP MUCH APPRECIATED!

I login with my email, but when I create a meeting the .ics that is sent out to attendees is from my husband's calendar and does not inlcude me in the email thread.  We do not want these meetings on his calendar or his email being associated to them.  The meeting does not get added to my outlook calendar.  It doesn't seem to matter if I log in through the mobile app, or the app on the tablet, because they all end up opening the web portal,  The tablet I use was my husband's for work at one time.  I did notice that in my account info under SIGN IN it says "Linked accounts" and "Work email" shows up there with no way to edit that.   

Also, I feel very slighted that a subscription account does not entitle me to being able to talk with a Zoom support person.