Hi, 

About 2 weeks ago, I am experienceing issues where my audience is unable to hear any music that I play from the the room where I am conducting a class. This is essential for me to conduct my classes. 

It appears the some people can hear the music sometimes but no all the people all of the time. This also comes & goes during the call.

When I talk, everyone on the call is able to hear me clearly, but not when I sing while playing a keyboard or when playing music using an external device like a CD player. 

I have applied the latest updates for the Zoom client & Windows PC updated. 

This is urgent as I am unable to conduct my classes over Zoom. 

I use my personal Zoom account that I have paid for. 

Regards

Rupal Trivedi

My picture freezes whilst in a meeting but the sound is ok. Other participants in the meeting are fine, just me. The picture can then move at a million miles an hour and sometimes the top of my head will be pixelated in different colours like wearing a beanie hat! Any ideas on a fix?

Consula:

Alguien tiene idea como puedo programar las reuniones a las que tengo que asistir semanalmente sin vincular todo mi calendario? De lunes a viernes tengo que entrar a las mismas clases, con los mismos ID y quisiera saber si hay alguna manera de dejarlas establecidas en mi perfil.

Saludos y gracias!

using Apple AirPods with Zoom on Windows 10 PC, hearing loss of audio on Zoom meeting (about 3 seconds long)  to AirPods whenever Outlook and Teams notifications occur. 

No error code involved

Apple AirPods from last few years

Zoom version is 5.13.7

no t/shooting done yet, not sure where to begin

Anybody else with this issue and know the fix?