Olá, eu tenho uma conta Educacional com 20 usuários, que pago anualmente. Gostaria de saber sobre o armazenamento em nuvem. Na minha conta informa que eu tenho 10GB de alocação na nuvem, porém eu já cheguei a exceder esse limite e até então não tive nenhuma interrupção para gravar na nuvem. Porém no dia 16/05/2023 recebi uma notificação em todos os meus usuários dizendo que não posso mais exceder o limite de 10GB. Então gostaria de saber se existe um limite para armazenamento em nuvem, após exceder o limite que tenho, de 10GB? 

When I am logged into Zoom with my students, I am unable to launch a poll on my laptop.   I receive the error "You are logged in from another device.  Your polling session is inactive"  I am also logged in via an Ipad so I can show students assignments from an ipad perspective.  I am also able to go into breakout rooms while staying in the main meet on my laptop.  I am the host on my laptop but still get the error.  I have also tried logging out on my ipad but it still shows the error.   I have attached a picture of what pops up.  Is there a way to activate the poll that I am missing?

Hi. In a similar vein to https://community.zoom.com/t5/Meetings/Using-two-devices-tablet-and-computer-laptop/m-p/33379, I am struggling to find a way to effectively host/present in a meeting with two devices where the second (tablet/phone) contains shared content that I want to annotate.

Umm... what?

I often present PowerPoint slides. I'd like to annotate those slides or whatever I'm sharing using a stylus. My laptop has a touch screen but it's incredibly impractical to effectively annotate by sticking my arm out in front of me and fingerpainting like a kindergarten kid while the world looks at my giant fingers on-camera. All of that is bad, and I never share my laptop (primary) screen anyway. I want to use a stylus to annotate content shared to a secondary monitor. You know, like a grown-up.

Our team's technical training classes can last for weeks and annotations are precise and extensive. Sharing the laptop monitor and reaching to it to annotate (giving it the finger?) is simply not an option. We need a way to share an external device that contains/shares the PowerPoint (or other) content on which we can use a stylus. (I have no idea if this makes sense. Easy to envision, hard to write. Sorry.)

At a recent meeting hosted on Teams, a host did some magic and shared his tablet which he used, writing-pad-style, to do his presentation. He still appeared as one attendee, the tablet "belonged" to his single login, and he was able to draw in OneNote incredibly effectively. I was floored (and jealous) as this is something I've been seeking to do in Zoom for a long time.

Here's the workflow I'm imagining:

1. Start meeting from my computer.
2. Join meeting from my Android phone/tablet and not be forced to switch presence to it. (I don't want to walk away from my desk. I want to join from two different devices at once. No audio or video from the phone/tablet - just the ability to share content.)
3. Activate a Share option, either
   1. On the computer Share > External Device Screen
   2. On the phone/tablet Share > Screen
4. The audience sees my attendee/host presence only from the laptop (camera, microphone) and content from the external device. They never need to know I'm sharing an external device.
5. I run my PPT/Rick roll/whatever from the external device and annotate away with my stylus.
6. When done, stop sharing from the external device; my attendee/host presence never changes in the main meeting. It just looks like I've stopped sharing.
7. Roll credits as we all laugh at the camera.

Hi,  As an online teacher for a few years now, I was wondering when I am in SHARE screen mode if my little participant window could be enlarged so my students can see me better when I am talking.  There is often just me and another student.  Thanks for any help. 

Something happened today that never happened before. I have a paid PRO account, which I opened about 2 years ago. I am a frequent Zoom user and never had a problem before.

I clicked the start meeting button from my  list of scheduled meetings and got the usual pop-up asking me to open zoom meeting on the web. Instead of opening the screen for my meeting, I got a pop-up saying I needed to update my software. 

I have the app also downloaded to my computer, so I opened that and tried to sign in. I got a similar message about needing to update to a newer version of the app--although my computer already had the latest version installed when I tried to update it.

My meeting was scheduled to start, so I don't know how I got a web version of zoom to launch because I was so panicked. But none of my usual settings were in place, such as mirroring my view, and the number of settings I could use was limited. (It was as if I was a new user!)

Did anyone else have a problem like this today, May 23, at around 11AM Eastern (U.S.)? Thank you.

Hello, it is what the title says, i'd love to have functionality, even if it's paid and specific, to add a wallpaper like you do in the webinars, but on normal meetings. We record and edit hundreds of meetings per year, maybe thousands, and we always have to crop out the boring, grey black background. 

Thank you

I have a Pro account, and have "Group HD video" enabled in the "In Meeting (Advanced)" settings in the admin Account Settings. Camera HD is enabled on my Windows client.

I created a new meeting after enabling Group HD, and tested it with a single participant (me) in gallery view with no screen sharing, and did a cloud recording. The recorded video is 640x360 resolution, while I was expecting a higher resolution. If I record locally, the resolution is 1280x720.

1. Do I need to change any parameters on the specific meeting itself to make use of the HD video?
2. What else may be preventing the video from recording in HD?
3. What is the expected resolution of the cloud recording when Group HD video is enabled?

I did search for similar problems on the forum before creating my own post, and the responses did not solve my problem.