Reports for meetings with only one user (i.e., host only).

[T-Bone]

Hi all

Our team has a lot of meeting cancellations due to client no-shows. However, the normal usage reports only show Meetings with 2 or more total participants (i.e., host +1). For verification, we want to see a report with ALL meetings started by a user, even it's just the host. 

There's a support article saying

"The Active Host report allows you to view the details of any meeting held by a specific user. This report is useful for users who want to document attendance for compliance purposes. The information is essentially the same as the Usage report for member users, but for all meetings on the account."

https://support.zoom.us/hc/en-us/articles/6744159137293-Generating-Active-Host-reports

However, Zoom chat support told me it only generates reports for meetings with 2 or more participants. Is this correct, or are we missing something? 

Thanks in advance for any help!

[RN · Accepted solution]

Hi @T-Bone welcome to the community! Yes, correct, it only generates reports for meetings with 2 or more participants, and the user has to be the Owner or Admin with role permissions to access Active Host reports https://zoom.us/account/report/user, those users have to be associated under the same Zoom account and has to host a meeting (per the chats feedback) with the host and another participant or more. 

[T-Bone]

Thanks RN.

Unfortunate news, but appreciate the clarification all the same. 

[RN]

My pleasure @T-Bone let me know how else I can help!