I have a Pro account, and have "Group HD video" enabled in the "In Meeting (Advanced)" settings in the admin Account Settings. Camera HD is enabled on my Windows client.

I created a new meeting after enabling Group HD, and tested it with a single participant (me) in gallery view with no screen sharing, and did a cloud recording. The recorded video is 640x360 resolution, while I was expecting a higher resolution. If I record locally, the resolution is 1280x720.

1. Do I need to change any parameters on the specific meeting itself to make use of the HD video?
2. What else may be preventing the video from recording in HD?
3. What is the expected resolution of the cloud recording when Group HD video is enabled?

I did search for similar problems on the forum before creating my own post, and the responses did not solve my problem.

Hi!  I have a question.  I have a website with an integrated Zoom.  I planned a meeting and set it on the page of my course.  But I have the message:  Vernieuwen om de status te wijzigen (or in English, something like:  Refresh to change the status).

What does this mean?  

Last week I had planned a meeting in advance - I checked it with someone and it did work,  but at the last minute, just before the meeting my Zoom did not open.  It said that I had to change my password or something like that.  

Can someone assist me here?

Thank you!

Elisa

Hi, when I updated to Ventura 13.3.1, the Zoom desktop client started giving me "can't update" messages.  So I uninstalled and downloaded the package for Intel and now I can't install any version of the the Zoom desktop client with no error code, just a recommendation to contact the developer.  Which I can't do because I don't pay for Zoom.  I've given Zoom full disk access and it still doesn't install.  

I had the studio effect set for lip color .. this was great not to have to apply lipstick for every meeting.  But my computer died and I had to get a new hard drive. Downloaded the most up to date version of Zoom. I can choose lip color (or any other effect) but it doesn't "take" and then just resets. Nothing at all happens when choosing any lip color.  Have done it countless times with the same result... or lack thereof.  Any suggestions?