My wife has been part of a weekday morning Zoom for some time now,  and has always had an issue where the meeting host often plays music at the start of the meeting.  The sound quality of the host's song audio is really poor, to where you can sometimes barely hear the songs.  However, there's absolutely no issue with his microphone when talking, even over the music. There are sometimes hundreds of others on this same meeting, none of whom seem to express any issue with the music from the host.  I've gone and switched laptops for her and get the same result.  I've turned off signal processing in Zoom Settings. (no change).  I've tinkered with other settings on the laptop, improved the wi-fi reception, etc.  I can't believe she's the only one having this issue if you were to say it may be from the Host's side.

Hi - whenever I screen share (joining Zoom from my Chrome browser) the microphone access is not activated when I screen share. This seems to be a relatively new issue.  I've also had the same issue when I've tried to use Chrome from the web store (see image below). I haven't tried joining via the Zoom for Chrome PWA. 

I use Zoom quite frequently for presentations as not everyone has Microsoft Teams or uses Google Meet. This is turning into a professional disaster - would appreciate any assistance. Was not an issue when I paid for Zoom premium!

I am suddenly unable to display a selected window when sharing my screen.  The share option seems to work but there is nothing in the display.  I have a screenshot below.  I use a Macbook Pro and recently upgraded to the Monterrey operating system and wondering if there is a problem with zoom and the new OS.  I also installed the most recent update of zoom.

The window in the upper left is the selected window and the triangle w/ the exclamation point indicates an error of some kind but I don't know what it is.

Anyone???

Hi,

I've just updated to Windows 11 and now the USB connection between my R16 and laptop keeps connecting and reconnecting. I've turned off USB power management etc, but still no luck. It will eventually connect after 5 mins, but also won't work as a mackie controller in cubase.

Any help would be greatly recieved.

Thanks

Pete

I hosted a webinar today that's divided into 4 parts. I recorded the webinar, paused the recording during a break, and continued with the recording after the break. I ended the recording after the first 2 parts so the file would not be too big. I repeated the same process for the next part of the webinar. 

Now, I can only find the first part of the recording; the rest is gone. I normally do this for the webinar, and there have never been any problems before. I tried contacting Zoom support, but all they said was there were no active accounts under my email address when clearly I was logged in throughout my whole meeting.  

Can anyone please help ? 😞