Resolved! virtual background
I am a basic user, Version: 6.4.3 (52139), Mac Pro. I am trying to turn off the blue screen background, which I presume is a virtual background. I'm not even sure how I got one. Changing virtual background to None does nothing. Trying to follow instructions to change the background have gotten me nowhere. I tried following the instruction "As an admin (logged in), navigate to zoom.us/account/setting, then Meeting -> In Meeting (Advanced)You'll find the following options for your entire org's account, including 'Require user s to always use virtual background'. Disable this and unlock the virtual background setting if this is locked." I am not "authorized" although I am the sole owner of the account. How can I become the admin of my own account? To enable or disable Virtual background for all users in the account: I just want to get off the blue screen and be able to have (formerly normal) management of whether my virtual background is on or off.
After signing in, following other the other instructions I found doesn't work because my interface doesn't seem to match the instructions:
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