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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I cannot access my profile to update

Steve29
Newcomer
Newcomer

Hello,

 

I am unable to update my profile on the zoom website. I can sign in, and when I navigate to the "Profile" tab it does not load. I get a blue spinning circle. I have tried to log out and go back several times for the past week. No change. I also cannot delete my account or make changes. It is a free account

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