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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Problem with external speakers

bjuea
Newcomer
Newcomer

‎2023-11-05 11:16 AM

Up until a few  months ago my external speakers worked fine on Zoom meetings. Now only my laptop speakers work with Zoom. At first I thought it was an issue with the connection with my particular speakers so I checked with other speakers and have the same issue. Both sets of speakers enter on non-Zoom activities so it appears this is a software issue with Zoom.

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3 REPLIES 3

AliceB
Newcomer
Newcomer

‎2023-12-07 11:08 AM

Well, I’m glad to know it’s not just me, but I wish someone had presented a solution!

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salmy48
Newcomer
Newcomer

‎2023-12-13 07:30 AM

I have the same problem with a Dell Laptop and the speaker not working on a Logi Dock during a Zoom Call.

 

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TJSquilanti
Newcomer
Newcomer

‎2025-01-15 08:40 AM

I have an Acer laptop, which has an applet called Acer Purified Voice, that was causing the garbling in Zoom for me (no other audio affected from other sources). I turned off the AI adjustment and that fixed it right away. Hope this helps

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