We are testing the waiting room customization features with the new join flow and finding several problems.

I'm on a Mint Linux laptop with plenty of resources and I've tried client versions 5.14.0 and 5.14.2.

My coworker has Win10 with the similar laptop and a 5.14 client. I've turned on the new join flow for both of us. We each created a new meeting and tried adding images (47kb png and 211kb jpg) and a videos (3.7mb and 14kb).

1) I can't see the changed images or videos. It just shows the stock zoom image. I even tried waiting a while after the waiting room was updated before joining to see if there was a delay but it didn't help. I also tried updating to the latest client and it didn't help.

2) The Win10 client crashes and restarts when trying to join the meeting when the waiting room has video. Logos and images seem to be fine though even when he joined less than a min after I changed the meeting.

Any ideas on how else to troubleshoot?

Good morning,

I currently have Zoom One Pro with only one user activated.

If I want to be able to call two meetings at the same time, can I activate a second user while remaining in Zoom One Pro (paying for the second license) or am I forced to switch to Business?

Hi

I am trying to take the password off my Zoom room and use just the waiting room, but when I try to do this it says I have to have admin rights. I am the owner on the security settings and try as I might, I cannot work out how to make myself an admin as well. There are no other users.

Can anyone help?

Becca

We are hosting weekly live using Zoom meetings and we require the registrants' address details and phone numbers. We are importing past attendees using a CSV file but I noticed only the email, first, and last names are being imported and their addresses and phone numbers are being left out even though they're in the CSV file. The problem is that the address fields are required on our registration page. So if we import registrants where the only information included is the email and full name, they are redirected to the registration page again to fill in the required fields. Is there a way to import those other information from the CSV file as well? 

any idea why Zoom link not appearing for some users for scheduled meetings

when you click on schedule meeting in outlook, via zoom plugin in the body of the email there are details ,link to join the meeting, that is missing (not generated) for some users and body of email is blank

Hi I am at my wits end with Zoom, I have an error message 401 and have removed the programme and thought I had reinstalled it and still get the same error message,over and over again  "problem with logging in to Zoom account  problem with invalid password".  I have an Apple Mac Pro

I have changed the password numerous times and still comes up with the same message, Because I cannot access the programme I cannot access the meeting code that the help appears to require? 

I need this program for work.  Can anyone please help me resolve this. Thank you Iris