Hello Community,

we're trying to run our meetings of a terminalserver session (Win Server 2019). We are only using thinclients.

The problem we're facing is that the call is allways lagging. We know that this ist not an optimal solution, but the only way we are able to use it. 
Using the standard RDP Client from MS.

Any solutions you could offer us?

Thanks,

Sean

Hi there,

I develop a Mac desktop application and its window is expected to be ignored (i.e. being transparent) by the screen capture. However, Zoom Mac desktop client does such filtering in a broken way. The screen capture shows my window sometimes and hides it other times. Here is the result with my test application. It looks like Zoom brings back the window whenever any update is made on the window and then hides it a few seconds later.

Repro video is here: https://drive.google.com/file/d/1-itVSIb9FdoXTTtDbmQaXj53uJK9sK4p/view?usp=sharing

I found a workaround. Go to Share Screen > Advanced, and set Screen capture mode as one of “Capture with window filtering”, “Advanced capture with window filtering”, and “Previous Operating Systems”. “Advanced capture without window filtering” shows my window all the time, and it sounds expected from its name.

In other words, the problem happens only when I set this config as “auto”.

It looks like the logic of “auto” mode is broken and it flips filtering on and off unacceptably.

Note that my application calls [NSWindow setSharingType:NSWindowSharingNone] to flag the desire.

I expect that screen capture software, like Zoom desktop client, honors it.

As an example, Microsoft Teams desktop client successfully makes my window hidden (transparent) when capturing the entire screen all the time without flickering.

I searched past forum posts, but I was not able to find this one. Is Zoom team aware of this issue and will they fix it?

Hello!

We have an educator that has enabled "Sound notification when someone joins or leaves"; however, when learner join the meetings, the chime is not sounded. 

Has anyone come across this one before? Here are some details:

• Just switched to a new computer (had been working before on a different device)
• Zoom Version: 5.14.8.16213
• Chrome 113 on Windows 10
• Uninstalled Zoom and re-installed latest version (5.14.8.16213)

Thanks for any help!

Hello, I am a Canadian user and am hoping to record Zoom meetings and use the transcription services to download the meeting transcript. According to the Zoom documentation, the transcription service is only available when saved to the cloud vs. locally on a personal computer. I'm wondering where the server that store the cloud data are located. Is this on Canadian servers? Due to Canadian privacy laws I must ensure the data are stored on Canadian servers. Please let me know if anyone has any insights on this. Thanks! 

Platform macOS latest

1) .zoom file exists

2) .mp4 exists

3) .mp4 played fine

4) curious: I double clicked on .zoom file

5) nothing happened

6) .mp4 doesn't play any more (corrupted somehow) - timestamp is still the original

~~~

I go to zoom application under RECORDED the meeting is not there.

Any idea what happened?

Any idea if recording not in that RECORDED tab, how to convert it?

Thanks

Good morning,

I recorded a Zoom session yesterday to the cloud. I do this frequently and it always appears in my recordings, but this one is not showing up. The only possible abnormalities I can think of are:

• A participant downloaded the chat history at the end of the meeting
• I used the Zoom for G Suite Add-On to create the meeting. While this often creates a different Zoom room # from my personal, I still get recordings from other sessions created this way.

Any ideas where it could have ended up or why I'm not seeing the recording? I already checked in local recordings and I confirmed with other participants that it was in fact recording.

Thanks.