For the past two months I've been unable to view the breakout group chat in all of my Zoom meetings. I'm able to see the chat for the main meeting. As soon as I enter the breakout group, I will be able to see the small notifications by the chat button when other participants post to the chat, but when I click on the button, it only pulls up the main meeting chat. I have tried restarting, uninstalling, and reinstalling the application, to no avail.

a problem on a desktop computer:

when we enter a zoom meeting, we hear the sound, but every participant's box is a black box with no picture: no picture and no video, just black boxes with users' names/

I have tried to uninstall zoom and reinstall it, but this did not help.

the windows version on this particular computer is XP.

other computers here work fine, with no zoom problems

this applies to ALL zoom meetings on this computer

thank you for your help

We have always used a laptop connected to a tv with HDMI cable to host some Zoom meetings.  Just last week I noticed that Zoom was freezing and generally sluggish when sharing a powerpoint - nothing special 12 slides.  We tried this with multiple laptops.  What we discovered is that when we do this without using the 2nd monitor, it works fine.    Now, we are forced to use 2 laptops.  One for the zoom host and the other as a participant that can share the screen.  Is this a bug ?     We used to do this all the time