Hi there!

So I am helping a Zoom customer with their Vimeo integration. She has set up the integration in a way that her recordings of her calls are sent directly to her Vimeo account. 

She can then upload these recordings to her private learning environment. And she has set up that Zoom saves all different recordings (speaker view, gallery view, shared screen with speaker view, etc). 

The only version of the recording that is now saved to her Vimeo account is either speaker view or shared screen with speaker view. And she would like to switch this to gallery view or shared screen with gallery view. 

Is there a way to do this without turning off recordings of the other views?

Thank you so much!

One of our staff gets this error message whenever she Schedules on Behalf of. 

This has just started. I have checked the settings of the person she is scheduling for - their Personal Meeting Room is ENABLED, and "Use personal Meeting ID when scheduling a meeting" is DISABLED.

Has anyone else had this issue, or have any ideas?

On my iMac with the latest Ventura version, when using the Zoom app, when I start the screen sharing and choose the Chrome page I want to share, a small box pops with the green outline and then my user account is promptly logged off as if I clicked the log off button. I have to log back into the computer then.  

I've uninstalled the Zoom app and reinstalled it - and about every other thing I've researched - to no avail.  Anyone have an idea which direction to look in?

I keep getting a message (see below) to leave a meeting and start a new one every time I try to have a Zoom meeting that I have scheduled as a Host. Any ideas what might be provoking this error message? This is preventing me to conduct my meetings. Any help will be welcomed. Thank you 

My family sent a link for me to watch my grandmother's memorial service through zoom.  I started the meeting but was unable to watch it all the way through, so I clicked record.  A box came up that said I had to get permission to record from the host.  I requested it and he granted permission.  My screen said "recording".  However, when I came back to watch the recording, I cannot find it anywhere.  I was not logged into an account when I joined the meeting.  I just clicked the link the host sent to my email, my PC downloaded the Zoom application and then the meeting room showed up.  

Can someone help?

Earlier today, when  I was captioning a meeting, the presenter played a video.  Upon playing the video, the video took over my entire screen.  I had difficulties exiting the full-screen mode of the video, and once I was able to, the captioning box that I caption into was no longer there.  The meeting had to be interrupted, and the host had to once again designate me as the captioner.

How can this problem be fixed? 

Thank you for any suggestions!

I am unable to let anyone in from the waiting room (despite turning off waiting room and enabling participants to join anytime).  It is only a problem on one of my windows computer. 

I see something bizarre: 
Zoom is showing me as both the host and participant in the upper right hand corner (when you click "participants"). I have never seen that. 

Please advise,