I have great lighting, high end cameras, and gig internet on recent macs with everything up to date software wise. The video during the zoom meeting is perfect, yet the recordings are blurry and look like I recorded on the worst equipment ever 😞

Tested with both Logi 4k webcam and Instalink 360 (high end webcams), as well as default built in mac cameras.

Tested with turning settings for hardware acceleration on and off - honestly I have tested with every video related setting turned on or off.. so.many.tests.

Is this happening for anyone else? Is there something I am missing here - what do I need to do to get decent video recordings?!?!?

I am unable to send invites to zoom meetings in the future. The invite tab is greyed out. When watching zoom help videos on this subject, the same sequential screens that the tutors are displaying, are not the same screens I have on my MacBook pro? What am I to do. Sending an invite should be a simple process. Not clunky as it is for me now?

Hi everyone,

I've been having issues with my audio for almost two weeks now, I have been trying every possible option I've found online e.g. uninstalling/reinstalling, changing to different audio settings, checking internet etc but whenever I test the audio in settings it's still cutting out. 

When I change the speaker to see if this will help, the audio plays fine for about 2 seconds then continues to only let me hear the persons voice but no music playing at all. I cannot join meetings efficiently at all!

Now, even peoples voices are cutting out and this is even happening when I join on my mobile?!

Can anyone please assist me with what else I can try?

I host Zoom Meetings in a hall for my Camera Club. We've had no problems when using my Laptop, but have consistently had issues when using a brand new laptop.

Problems occur when a participant shares their screen, to show images during a lecture. With no "low bandwidth" warnings, the audio (voice) from the participant breaks up.  We have noted some improvement if we disable any recording. 

Switching back to my laptop (2 out of 2) has fixed the issue.

The club laptop is a good spec machine. It handles all other tasks well - photoshop, lightroom, etc, but not Zoom. The WIFI in the hall is good and clearly no problem with Zoom on my older machine.

Any ideas or thoughts would be appreciated

For clinical education purposes, I have to say "ah" on recording for at least 10 seconds. However, every time I check my recording, it reduces the volume to where I cannot hear the "ah." I tried the Beta feature for Live performance audio but my account says it in unable to do that. How can I fix this problem?

I thought I had free support with my plan, but it turns out - I don't 😞

So, I am asking this Q on behalf of him because I can't seem to figure it out.

Can someone please give me some things to help him? Although I don't think his meetings are "hijacked" (he is in the older age range & believes many things about technology), but I'm not really certain... Many thanks in advance!

...

Hi Rose,

Thank you for looking into this.

I scheduled a year’s worth of Zoom “meetings” for the Divine Service, Sundays at 10 AM.  In addition, I scheduled a year’s worth of Tuesday study meetings at 1 PM.

At both meetings, when I try to start the meeting, I am told: “Another person is hosting this meeting. You must join as a guest.”  I have never been able to join even as a guest to find out who this is.  No one to whom I have sent the email invitation is able to join as guest either.  This tells me that the invitations are hijacked by some hacker – probably not even a person, just some algorithm.

When I set up the meeting immediately before each event begins, send out the invitations, and start the meeting right away, I can have a normal meeting with me as host.  It’s like it (they) doesn’t (don’t) have time to sabotage the invitation and hijack the meeting.

I do not have time to easily set up the meeting and send out the invitations on Sunday mornings.  I did it this past Sunday and I was very rushed. Thank you for your help on this …thing.

Pastor

I'm using my Canon EOS M50 as my webcam via Canon EOS Utility tool. Before it's working so fine until the new updates came in. Now it has these invisible borders around the video feed. I think it's because of the new Virtual Background app. I tried to uninstall and install Zoom, the video feed is okay until Zoom forces me to download the Virtual Background app.

I sometimes use zoom when the internet connection will drop occasionally.  It can drop for 10 to 30 seconds and then come back.  After about 20 seconds, Zoom closes the app.  It restarts and reconnects.  This takes about another 30 seconds and does some annoying things - steals focus, resets the screen layout, and when running with multiple monitors opens the app on a different monitor.   When I use Webex, it tolerates the drop-outs with far less disruption.  It looks to me like the timeout value it uses for lost connection before  it decides to restart is much longer.  This makes the experience better.  

Is there any way to set the timeout value for the internet connection to be longer?  30-40 seconds would be a lot better in this case.   Not all the world has gigabit fiber and dodgy connections are a reality many places.  

Thanks