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Virtual backgrounds

JudyB1
Newcomer
Newcomer

‎2022-12-15 07:00 PM - last edited on ‎2023-06-26 07:44 AM by Community Moderator | Employee

I am using Windows 11 on a 2021 laptop. I enabled virtual backgrounds and selected one of the Zoom provided backgrounds (grass). When I get into a meeting and click the VIDEO icon it says Virtual Background but only shows blur or no blur. What should I do to get a virtual background? @JudyB1

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3 REPLIES 3

Silviaolopez
Newcomer
Newcomer

‎2023-06-23 12:43 PM

How to upload profile photo?

 

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RN
Community Moderator | Employee
Community Moderator | Employee
In response to Silviaolopez

‎2023-06-26 07:25 AM - edited ‎2023-06-26 07:25 AM

Hi @Silviaolopez suggest looking into the knowledge base article on Customizing your profile under Profile Picture 🙂

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Zoom Community Moderator
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Have you heard about Zoom AI Companion? ➡️ Check it out!
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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-26 07:39 AM

Hey @JudyB1 welcome to the community! Was curious if you were still running into Virtual background issues? I would ensure to doublecheck whether or not your desktop meetings the Zoom Virtual Background system requirements.

 

I would also double check your Zoom web portal settings at https://zoom.us/profile/setting to ensure that you have virtual backgrounds enabled. 

 

It would also help if you could share a screenshot on the issue you're facing! 🙂

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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