All, 

Hoping someone can direct me.  I need reporting from Jan - May of 2024.  I have Jan to 1st week of Feb.  This is for a court filing.  Is it possible to request this data, even if I have to pay for them to pull it on the account?  Also wondering if it is possible to show Host IP address?  Anyone know?

If so, can someone direct me to the individual/group/support team where I can place the request.  Surely Zoom must have a customer service team that handles escalations like this.  Any direction that is useful is most appreciated!

Thanks all and have a wonderful day!

CR

11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz (2.80 GHz)

intel(R) Iris(R) Xe Graphics

It looks like my computer can handle the avatar and it actually worked for a while.  Then my computer updated and now I can't find where to even get the avatar back.  When I search it the responses say to toggle on avatars under advanced meeting, but that option isn't available.  

I am the owner of the account - basic workplace.

Thank you.

For some reason, my Zoom keeps showing a blue virtual background, even though all camera effects are turned off. Has anyone experienced this or knows how to fix it?

Here’s what I’ve already tried:

- Disabled the virtual background in Zoom

- Cleared Zoom’s cache

- Reinstalled the Zoom app

Interestingly, my camera shows up as "FaceTime HD Camera," and when I use Zoom through a browser or WhatsApp, everything looks normal, no virtual background at all. So this seems to only happen in the Zoom desktop app.

Any advice or suggestions would be greatly appreciated. Thanks in advance!

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