Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2025-01-28 06:32 PM
Over the past month or so, my mouse / cursor cannot be controlled while Zoom and Outlook are open, the cursor randomly moves across the screen?
I have other video conferencing apps and this only happens with Zoom.
I've tried unplugging my mouse and this didn't help, so it doesn't appear to be the mouse itself (Logitech G Pro). If I close Outlook everything is ok...so it seems like it's the interface with Outlook that's causing the problem. (I'm using Windows / Office 365 Enterprise for business and of course it's up to date.)
My PC is a high end ASUS TUF gaming notebook, with Windows 11, all drivers are to date, as is my Zoom.
Any insight with how to resolve this would be greatly appreciated.