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Presenter view Powerpoint

LynV
Newcomer
Newcomer

I'm running Windows 11 64bit. Zoom version 6.3.6 (56144). PowerPoint - MS Office Home 2019. I want to share a ppt presentation with meeting participants. After launching the presentation and sharing with participants in presenter view, they see my slides and notes instead of just the slides. Also, when I advance the slides manually, their view is stuck on the first slide... I have tried several different settings in both Zoom and ppt. This problem started when I did the last Zoom update to the current version. Please help.  

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

If your process has not changed at all and the only variable is the version of Zoom you're using, this very well may be a bug - please report at support.zoom.us.

 

You may also wish to experiment with various screen capture modes in Settings -> Share Screen -> Advanced just to rule out any capture/driver issues, which this sounds reminiscent of.

bstrelko_0-1738076204877.png

 

LynV
Newcomer
Newcomer

Thank you for your feedback. I have tried your suggestions and have had to send a message to the support.zoom.us as suggested.