Hello,

Been a Zoom user for years & I never take the time to ask these two questions:

1). In a regular Zoom meeting,  e.g. if someone types in the name of a book, I am unable to copy & paste  elsewhere. (I read some earlier comments about this & I am upgraded & not in Webinar mode).

2).  The backgrounds that I have saved in my account so not seem to match when I enter Zoom from different invitation links.  They stay consistent in my account if I generate a meeting but when I join someone else's the few backgrounds I have saved are not always available & I don't know why.  I'd like to have access to all the saved images to alternate as needed.

Thanks

LadyoftheLatte

Hi, I use Zoom for our nonprofit for senior citizens and we often have meeting with over 50 attendees. My demographic has an average age of about 72 so requiring registration is out of the question, we will lose participants. After each meeting I download the attendance list and spend a long time trying to parse the user names into first name, last name, and location. We do ask everyone to rename themselves and as hosts, we help them to make sure first, last, and location are listed. Even so.... the .csv file is a mess of jumbled up names that they have used for the meeting and their account names. It takes hours to manually transfer the information to columns. Since the information that downloads is not consistent, trying to ask Excel to separate the data using spaces or punctuation also makes a mess of things. Any ideas how how to better collect meeting attendance?

Examples of what shows up on the csv download:

Peter Green - City (peter)
Merle Doe# City (Merle Doe)
Charlotte Doe# City
George Doe# City City (George)
David Do# City(David Doe)
Steve Doe# City (Steve Doe)
margaret
Dorothy Doe City
Sue Doe she/her
Mary Ann Doe#City (Mary Ann Doe)

Some kind of "join meeting form" where the participant answers the questions as they join like "What is your first and last name?" What is your location?" - would solve it!

Is there another way to enable sounds in a video to play to participants, other than using the Zoom Audio Device? We had a user on a Mac and they could not enable the Zoom Audio Device feature since it required Admin access.

For MAC and/or Window users, any recommendation on settings that should be enabled for optimal usage and that would prevent anyone from needing Admin access?

Thank you. 

Hi,

Please, I have 4 questions:

1 & 2. I used to have a pay account with the reports option, I have cancel the plan recently.

Why I don't have access to theses reports if they were generated when I was paying the account? If I pay again, will I see them back in my account?

3. Is it possible to retrieve reports before the 12 months in any Zoom's backup? Please, I need to prove that people where on that meeting in January 2022.

4. Can reports been download it in a format that isn't modifiable?

Thanks in advance!

Since the last update,  my "Stay Signed In" button no longer works. I need to sign in multiple times all day! Also, I noticed  that the "Topics" section no longer auto-populates when you are typing. That was a helpful feature and now it no longer does that.