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Old reports in Zoom Account

And85
Newcomer
Newcomer

Hi,

 

Please, I have 4 questions:

1 & 2. I used to have a pay account with the reports option, I have cancel the plan recently.

Why I don't have access to theses reports if they were generated when I was paying the account? If I pay again, will I see them back in my account?

 

3. Is it possible to retrieve reports before the 12 months in any Zoom's backup? Please, I need to prove that people where on that meeting in January 2022.

 

4. Can reports been download it in a format that isn't modifiable?

 

Thanks in advance!

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