A few weeks ago, Zoom installed an update. Since then, whenever I open the app, it gives me the  message "The last time you opened zoom.us, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?" No matter whether I select reopen windows or not, it immediately crashes again.

I uninstalled and reinstalled zoom and it didn't help.

My computer is a MacBook Air, Sierra 10.12.3

I saw that some other people had a similar problem related to an app called Power Toys, which I don't have.

Thanks!

During a Zoom meeting the sound from my computer microphone  and headset microphone work fine when I speak. While sending Morse Code (short bursts of sound at around 700Hz) Zoom does not detect the sound either from the computer microphone or the headset microphone. This has worked previously on another computer with Windows 10 and Zoom version 5.13.3. I am trying to get this to work on my new computer which has Windows 11 and Zoom version 5.14.0 I don't seem to have any of the "audio controls" you suggest disabling in your resolution tip.  Any help would be appreciated. 

Doug

I have a newer version of Zoom that asks for the participants email addresses to be entered when setting up a meeting. I never had to do that before. Why is this version asking for people's email addresses. I just want to copy and past the Zoom room link, then email it to folks. like I used to do.

Help!

I have a user who is experiencing a strange issue updating a reoccurring Zoom meeting via Shared Mailbox calendar in Outlook 365. Whenever the user updates the reoccurring meeting by adding content to the body of the meeting message/details and clicks Send & Update, copies and paste new content within the meeting message body, and the content then mysteriously gets removed completely after the update is sent. Funny enough, the Zoom Meeting details remain there. 

Has anyone out encountered this issue? Whether this is an Outlook issue or Zoom issue?

Would appreciate any feedback

Hi all,

I had a meeting and selected local recording and its recording gallery view. I looked in settings and there doesnt seem to be an option to record in speaker view. The option is there for cloud recordings but not local. Anyone know why? Any help appreciated 🙂

Keynote and PowerPoint have a new live video feature where you can place a window with a live image of the presenter on the slides. So, when screen sharing a presentation in Zoom, the audience can see the presenter incorporated into the slide. The problem is, Zoom still shows the thumbnail of the presenter off to the side for all participants, duplicating the presenter's video. Is there a way to hide the Self View of just the presenter for everyone?

- Not just "hide" Self View because it only hides my image from myself. It's still viewable for everyone else

- Not just "turn off camera" option because PowerPoint and Keynote still need the camera to show my live video during the presentation

- Not just turn off participants' cameras because I want to continue seeing the other participants 

Can I hide my Self View from everyone else while I'm sharing my screen?

Hi,

I created a recurring meeting with following dates:

- October 17,

- October 24

- November 7

- November 14

As for reucurring meetings you can not untick "Close registration after the meeting date.", for how long people can register for one of these events? I want to make sure people can register on November 12 for the event on November 14.

Thanks!