Alternative Hosts Unable to start recording
Zoom claims that if I add a person as an alternative host, that they have the same access to the meeting that I do, which should include starting a cloud recording. I have given my teammembers access to schedule for me, because the generic text says that is required. My goal is to create a recurring meeting with mulitiple team members where they can join at anytime, without me present, and record portions of the meeting. In Other Words, I do not want to assign a Co-host, as that would require me to attend every meeting just to join, assing a co-host and leave. I want to add my teammembers as Alternative hosts, so that at any time, whoever is in the meeting room can start a Cloud Recording while they are there. The problem is that ZOOM does not seem to behave consistently. Please see my list of circumstances: I have created multipe meetings and each seems to operate differently: 1. The first meeting, I created, and then, I added a team member as an alternative host. When she used the meeting room, it told her she needed the Hosts Permission to record. 1-Answer - Turns out the teammember had been logging into her personal zoom account and when she used our secure login portal, it allowed her to record. She doesn't seem to have had any issue since. 2. The same meeting room, but a new member was added as an alternative host, but Zoom would not let her record either. said she needed host permission. If I joined the meeting, it defaulted to me as host, and asked to assign a co-host, but she should have been able to join alone and record. 2 - A I Created an entirely NEW Meeting Room and added her as Alternative Host. She has been able to record 3. The Same Meeting Room. Two other members had been added to the Alternative Host List, but at this point I assumed that Alternative Hosts status is not granted unless the meeting is initially SCHEDULED with them as the Alt-Host. So, I created a 3rd Meeting Room and added these additional two team members. 3-A. We just did a training tonight and they had NO trouble joining the meeting with the link. They each joined separately and each were able to start a cloud recording on their own. 2-2 - This evening I got several notifications from the team member in the second situation who is now saying that Zoom will no longer allow her to record, using the same meeting room link, without the hosts permission. I have NOT edited anything about that meeting room since her sucessful recording last week, but now it won't let her record. Being able to start a Cloud Recording is a vital requirement for the work we are about to start and I am unable to find anything on the zoom website or elsewhere that can explain why I my team members are unable to start a Cloud Recording even though they are listed sucessfully as Alternative Hosts. I have asked for help with IT but all they did was copy and Paste Zooms own instructions about how Alternative Hosting Should work, but it is NOT working. Any suggestions will be appreciated and tried at least once. Thank you.
Show less