The video is freezing when using 2 screens (extended)
Hi! This issue started happening 5 months ago, and it's been causing me a lot of embarrassment since then. I use two screens with Extended Settings (not Duplicated settings; that works fine). Whenever I open a video or someone else opens a video and I move the window, all the videos freeze. I've tried the solution provided in the following ticket, but it's not working, as many people are reporting already: This is urgent and causing a lot of embarrassment. Please address this issue promptly. Thanks.
There's no way to fix this other than leaving the meeting and joining again. Even that is not a solution, as any action you take in Zoom's window (move to the other screen, minimize, etc) will cause the video and participants' images to freeze.
https://community.zoom.com/t5/Meetings/Dual-window-freezing/m-p/133803
I am using a paid account.
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