Greetings,

Conducted a Zoom video interview for our radio show this morning.  I don't see a local video, or cloud video file.  I have it set to start recording once the meeting begins.  I've done these before and always had a local file.  The only thing I think I did differently this time, was I usually stop recording and then end the meeting, whereas this time I did end for all.  Is that why it didn't record?

I am using v 5.17.7 (31859) on a Win 11 Pro PC (Dell w 64 bit OS, 12th Gen i9 and have 32GB ram)

I have my Audio settings properly configured, but I am not receiving music from meeting participants, even when we both have Original Sound activated. Others in the same meetings are hearing the music clearly. I am not. This occurs both when I am the host of my own meetings or participate in others' meetings.

I have used this same PC for hosting and participating, with proper results before. This just started happening a month ago. Are others having this issue? What could be the fix?

Thank you.
ACP

For some unknown reason, ZOOM isn't sending contact requests.  I have been a member since 2018 and never experienced this problem.  Before this issue, I would send a contact request through the ZOOM app and the request would go to the "Contact Requests" tab under the "Team Chat" button at the top of the app.  This isn't working now and I have even tried to get the user that I am sending the request to to send me a contact request and nothing is happening- super frustrating!  The users email shows up at the bottom of my contact list where it says pending.  HELP!

Hello, I have an ASUS Chromebook CX1 14 inch. Zoom will only display videos at standard definition. I have gone into settings and turned on HD video, but it still shows only in SD. I have tried Skype and Google Meet and I have no problem getting HD video with these programs.

    So, how can I fix this?

I my recurring meetings are not expired. I created a new meeting and sent out the invite, but I have ZERO meetings, recurring or one-off, that are listed in my Meetings tab. I am the host in all meetings. I cannot see what meetings I have coming up, nor can I see the meeting invitation link. Any ideas?

Hello everyone.

Instructions on how to screen share a locally stored video can be found in the link below.
When playing a video, the window size is small. Is it possible to set the default setting to display this in full screen on the second display?

Please let me know if there is a better way.

zoom support link
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064733

Sorry if there are any mistakes as it is a machine translation😅

I've been experiencing so much lag on Zoom that I can't even use it on my mac. I have a late 2015 iMac that cannot be upgraded beyond Monterey 12.7.3.

Is it possible that my operating system is what's causing this? If so, how can I find out which earlier version of Zoom is supported by my OS, and is there a way to download that version?

Yes, my internet is fast - I have a macbook and it works fine on there. It also works fine in the browser, however the browser doesn't give me access to all the same features as the app. I have completely wiped the computer and reinstalled everything from scratch, and zoom still lags. Doesn't matter if zoom is the only app running or if I have 5 other apps running, it still lags all the same.

The Zoom desktop app won't open at all on desktop with Windows 10. "Launch Meeting" won't open the app and I am unable to open the app from the start menu. No error message just completely non-responsive.

Things I have done:

1. Restarted the computer multiple times
2. Checked task manager, but Zoom wasn't running to do a force quit
3. Completed uninstall and reinstall of Zoom several times
4. Tried from Chrome, Edge and Firefox
5. Checked permissions
6. Cleared caches and temp files
7. Checked ad blocker settings

I'm running out of ideas. Is there something I'm missing?