Hi
My Zoom Pro account integrates perfectly with mmhmm. However, my Zoom Enterprise account cannot see mmhmm as a video source in the dropdown.

I'm on Windows, and the webcam is the EOS utility. 

Just strange that it works perfectly on Zoom Pro, but not on Zoom Enterprise.
Any suggestions?

Thanks
Sid

Hi

How can  get closed caption when I join a meeting?

I have enabled it on my own account.

However I can not get it when I join a meeting.

Is it automatic or does the host of the meeting have to enable it for me?

I really need CC and appreciate your help.

Thanks,

Joanie

Hi,

I have a Zoom Pro account and recording is no longer available. I am running 5.15.7 version

My basic zoom account can record, but the zoom pro, which I pay for, cannot. 

I checked settings and recording is enabled as it has been. I toggled it off, then turned it back on -- still no recordings. I restarted the apps and tried a different device. No effect.

Please help.

Hello, I scheduled a meeting with my pro-licensed zoom account - once the meeting started, I hit the record button.  

I then made another user the host - this individual has a free Zoom account.  Now I can't find the recording and the meeting doesn't even show up in my list of previous Zoom meetings.  The person I made the host doesn't have the recording either.  Help?

Hi, recently I noticed that when I play zoom video recordings (saved from conferences) using zoom link (not downloaded files) the video freezes if I switch to another internet tab. It happens after a few seconds, sometimes a bit longer. When I go back to the video tab it starts playing again by itself, without pressing play.

It's very annoying and stops me from working with the videos the way I need and never happenned before. I could switch from the recording tab for years until now (on the same device, same account, same browser).

Is there a solution to this bug? I"m using Chrome, if it matters.

Thanks for the advice!