cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom audio issues

chall1984
Newcomer
Newcomer

‎2023-10-20 02:35 PM

I have Windows 11 and an external sound card. When I use the Zoom app Audio does not come in well but if I use Zoom via my web browser to stream I have no audio issues. This is the second time I've seen this before. I even reinstalled Zoom with no luck. 

Topics:
0 Likes
1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-10-22 10:01 AM

Can you let us know which external audio device you're attempting to use?

 

 

Can you also confirm that this audio device is not set to 'exclusive mode' in device manager?

bstrelko_0-1697994108451.png

 

0 Likes