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I did not have a paid subscription at the time of the last weeks zoom meeting in which I was a participant and not a host. Can I still watch the recorded zoom meeting? I do know it was definitely recorded.
Good morning all, We have installed Zoom for Lightning / Contact Center in our org. Anyone out there have any suggestions for generating Salesforce cases from Zoom calls in Contact center? I am looking to implement some sort of automation like flows. I am trying to make this as simple as possible for users on a call with a customer to log a case in Salesforce, or to log a case after the call is completed. Anyone out there doing anything like this? When we had Verizon they had a case modal that popped up during the call that users could populate during or after the call as needed and that would generate the case or not as the user decided. Any suggestions? Steve
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HELP please. I have been running exercise to music classes online since the start of the pandemic and since mid April 2022 my clients can no longer hear the music it cuts in and and sometimes unable to to any music at all. I have even upgraded my laptop in case it was the internal audio but this hasn't fixed the problem! This never used to happen and I really need to get it fixed otherwise I will loose clients from my music based classes I look forward to hearing from you. Many thanks
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Hi.
I'm using Zoom simultaneously, in my computer and in my smartphone. I'm teaching students how to use the applications. During the meeting, I share my screen from my smartphone, while I'm also attached to the meeting by my computer.
There is a strong Echo while I speak. In some cases it can change into feedback.
I turned off my zoom microphone, also unchecked the smartphone's microphone. Also put down the computer's speakers and tried to hear from my smartphone only. It didn't get better, the echo remained.
Is there a way, I can do in order to make things better?
Hope there is...
Waiting for your kindley reply and help.
Thanks,
Boaz
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I have noticed that for a week now my Zoom camera is not working. The light is on, the settings show it is functional, but my camera screen is black. I have tried every single troubleshooting option, I have restarted my computer, uninstalled and reinstalled Zoom using CleanZoom, I have used Dell SupportAssist to troubleshoot my own camera, I have closed Zoom from running in the background, logged in and out, updated my computer and the app, yet nothing seems to work. I own the latest version of Zoom and use the integrated cam of a Dell Inspiron 14 5410 2-in-1. I have looked throughout the Zoom Community forum as well and tried every solution that I found, yet nothing works. The camera works from Dell settings just fine, but on Zoom it simply doesn't show it, considering it is turned on, the light next to the camera indicating so. Help, please?
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As a security measure, Users or Personal Contacts, not listed in my account, will be placed in the Waiting Room.
My question - should I add them to my account as Users or as Personal Contacts ? Any known limitations ?
Thanks - YaronD.
Outlook Calander zoom meetings not showing on the zoom software (some of them). Also, the user states that unknown meetings are showing on her zoom app. I updated the zoom app, and I signed the user out and had the user log back in, but nothing solved the problem. I did see an article that you have to check in the sync setting but i did not find it on the app, so i don't know if the sync setting is on or not. If any of you can show me the steps on how to check if the sync is working and what other troubleshooting steps are available. I would highly appreciate it.
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Hello, during a video call with a contact, another person calls me on video, how can I configure the service to be able to add the calling person to the ongoing call? Currently, I have to invite this person during a conversation.
I work with a group of kids who discovered a way to scribble all over the screen as I'm presenting, as well as all the emojis at their disposal. Is there a way to disable this scribbling feature? I don't mind interactive chatting (to a limit) but the drawings are a bit disruptive. Grateful if you can help out!
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