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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Increasing host audio delay during meeting

Folgado
Newcomer
Newcomer

While running a Zoom meeting, my attendees complained a significant audio delay in hearing me, delay that was increasing throught the session, to a point where they could no longer follow what I was saying. This never occured with my old Toshiba laptop, and started to happen when I switched to a new Huawey laptop.

Has anyone had this audio delay experience. Could this be computer model related, or was it just a coincidence?

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Please open a ticket with Zoom support - they will ask you to send logs and the meeting details to see if there is anything they can glean on their end.

 

If they don't find anything, they'll probably ask you to perform packet captures on your PC during a meeting for further analysis.