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Increasing host audio delay during meeting

Folgado
Newcomer
Newcomer

While running a Zoom meeting, my attendees complained a significant audio delay in hearing me, delay that was increasing throught the session, to a point where they could no longer follow what I was saying. This never occured with my old Toshiba laptop, and started to happen when I switched to a new Huawey laptop.

Has anyone had this audio delay experience. Could this be computer model related, or was it just a coincidence?

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Please open a ticket with Zoom support - they will ask you to send logs and the meeting details to see if there is anything they can glean on their end.

 

If they don't find anything, they'll probably ask you to perform packet captures on your PC during a meeting for further analysis.