no sound from YouTube video played in recording

vafarmdog · ‎2023-10-23

While recording I share the screen and show a Canva presentation. In one of the Canva slides I have a YouTube video embedded, which plays fine and I can hear it through the selected speakers (same as system). However, during the recorded video file from Zoom there is no audio for the video.

How can I fix this?

bstrelko · ‎2023-10-23

A few questions for clarity:

1.) Are both videos embedded in the Canva presentation, or is the second one being shared separately?

2.) When not sharing via Zoom, are you also unable to hear sound from the second video?

3.) When sharing content via Zoom, are you manually selecting 'Share Sound'?

These answers will help inform next steps.

https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!