Hi

How can  get closed caption when I join a meeting?

I have enabled it on my own account.

However I can not get it when I join a meeting.

Is it automatic or does the host of the meeting have to enable it for me?

I really need CC and appreciate your help.

Thanks,

Joanie

Hi all,

The Zoom documentation says the sharing settings for a recording should display this option: 

• Share with all invitees: Send an email notification to all invitees with a link to the recording.

However, that option is not present for the recording I'd like to share. 

Any idea why not?  What am I missing?

Thanks!

Hi,

I have a Zoom Pro account and recording is no longer available. I am running 5.15.7 version

My basic zoom account can record, but the zoom pro, which I pay for, cannot. 

I checked settings and recording is enabled as it has been. I toggled it off, then turned it back on -- still no recordings. I restarted the apps and tried a different device. No effect.

Please help.

Hello, I scheduled a meeting with my pro-licensed zoom account - once the meeting started, I hit the record button.  

I then made another user the host - this individual has a free Zoom account.  Now I can't find the recording and the meeting doesn't even show up in my list of previous Zoom meetings.  The person I made the host doesn't have the recording either.  Help?

Hi, recently I noticed that when I play zoom video recordings (saved from conferences) using zoom link (not downloaded files) the video freezes if I switch to another internet tab. It happens after a few seconds, sometimes a bit longer. When I go back to the video tab it starts playing again by itself, without pressing play.

It's very annoying and stops me from working with the videos the way I need and never happenned before. I could switch from the recording tab for years until now (on the same device, same account, same browser).

Is there a solution to this bug? I"m using Chrome, if it matters.

Thanks for the advice!