Can't find the group when streaming live on Facebook

Forum|Forum|2 years ago
November 14, 2023
4 replies
1 view

Hello, the customer service chat had no clue what I was talking about, so I'm hoping to find some help here.
When I try to go live and stream a meeting in a Facebook Group, I select the facebook group option and when I try to type my groups (it happens with more than one) the group name doesn't come up and I get the message:
No Matching Data.
The problem has been happening in the last two weeks, I have been using it for years.
I can't seem to find the issue or the solution anywhere this is my last try before I cancel Zoom and find another platform as I NEED TO be able to stream on Facebook.

Thanks

Other

C

Chad_Lower

Newcomer

I'm having the same problem

L

LeslieHocker

Partner

Same problem here and I have been doing this for years

S

sgrant

Newcomer

I have been having this issue as well - there is a setting when you are trying to find the group - below in very small letters that says "facebook security settings" once I clicked on that the next screen offered me to edit settings and I found all my groups that I have joined were checked on - once I deselected them all and chose only the 4 I wanted - then clicked off that screen and went back - suddenly those groups showed up. It seems that only 30 groups will show up on that drop down. I hope the new settings hold.