Hi all,

I and several of my coworkers are having issues logging into zoom and starting meetings. We all have similar symptoms to:

1. Our work laptops cannot connect to `<company_subdomain>.zoom.us`
2. We can connect to `<company_subdomain>.zoom.us` from other networks on our laptops
3. We can connect to `<company_subdomain>.zoom.us` from other devices on the **same home network**
4. The error code we receive is 100056000 with no information

5. If we start the meeting from a different network (like tethering via our cellphone) and then switch to the home network, the meeting stays open without error

Troubleshooting steps already tried:
1. Reinstalling Zoom

2. Clearing all cookies from browsers
3. Uninstalling Zoom, removing all app data (using `find / -iname "*zoom.us*"` and deleting all results), restarting computer, then installing from a fresh download

All yield the same result, same error code.

We do not use VPNs and have already disabled anything messing with DNS on our networks. This seems to have started around Nov 7th, 2022.

The issue is present across several macOS platforms, Intel and Apple Silicon

Any help is appreciated, thanks!!

When I join a Zoom meeting on my laptop, sometimes my Zoom background appears and sometimes it doesn't. In other words, my Zoom background randomly fails to appear and displays my office instead.

I'm using a Zoom background that I uploaded to my account.

My Zoom background worked reliably for months before this.

So our company is looking for solutions for the virtual background on zoom, where sometimes the edges of the person does not look clean when we upload a virtual background with our company logo on it. 
But before paying for the business plan for zoom to activate the branding feature, i am trying to find an answer for the following question,
is there a way to use our company logo on the blurred background of zoom ?

I get on a meeting and get ready to speak, having unmuted myself. But nobody can hear me. This is ONLY true while actually IN a meeting, not when we chat before. I have the host call on me and they can't hear me. My hardware and audio settings are perfect at all other times. Please advise.

Hi
My Zoom Pro account integrates perfectly with mmhmm. However, my Zoom Enterprise account cannot see mmhmm as a video source in the dropdown.

I'm on Windows, and the webcam is the EOS utility. 

Just strange that it works perfectly on Zoom Pro, but not on Zoom Enterprise.
Any suggestions?

Thanks
Sid

Hi

How can  get closed caption when I join a meeting?

I have enabled it on my own account.

However I can not get it when I join a meeting.

Is it automatic or does the host of the meeting have to enable it for me?

I really need CC and appreciate your help.

Thanks,

Joanie