My organization has a weekly recurring meeting link set up. One particular Mac user when joining the meeting with his gmail is never able to unmute or show his camera for this meeting. He can type in the chat. Everyone else who joins the meeting with personal emails are able to use the functions as normal. He has uninstalled and reinstalled his Zoom app so it's on the latest version. The meeting link is set so all participants can join at any time and it does not automatically mute them upon entry. We are baffled why this keeps happening. He can join the meeting, just not participate. We also set up a separate one-time meeting link and the same thing happened to him. He joins other zooms throughout the week with different organizations and does not have this problem. Any ideas?

Do the people attending the Zoom meeting I put together (it's my account) have access to using break out rooms or am I the only person who has that option?

If I only have access to the break out rooms, is there a way I can give permission for anyone to access them in case I'm unavailable to attend the meeting?

Thanks!

joaniem

We plan to provide some online lectures to about 2,000 students, and we have to check all the log data so we can pay for students who participate in this lecture.

But the problem that we have is there is so many students who has the same name(literally the exact same name), so as soon as we find them, we tell them to change their name. (ex) SinatraA / SinatraB)

And base on the last experiences, when we extract the participant log data, We cannot find "the changed" nicknames. (There is Sinatra, but no SinatraA)

I just wondering there are technical functions that we can find out all the original nicknames & changed ones. (e.g. [nickname] Sinatra [Pariciapation time] 20:00 / [nickname] SinatraA [Pariciapation time] 40:00)

I have been trying to sort out live transcription for weeks now, with no luck. When I go into Advanced meeting settings in my account, the only options are for manual captions - see below: