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Vasilva
Newcomer
Newcomer

My Zoom meeting does not have a blurred background option. My Windows is 10 and I have already reinstalled zoom, currently on version 5.16.6. What should I do? 

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Before troubleshooting further, let's make sure that your PC meets the minimum hardware requirements for blurred/virtual backgrounds. Can you provide the make/model of the processor your device uses?

 

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