I am part of a group that often uses share screen to play  video recordings with sound during our meetings.  Normally, we select Share Screen, select the window that contains the video, select Share Sound and select Share. Participants then mute their microphones and watch the video and hear the computer audio via zoom.  This past week Share Sound seems to have suddenly stopped working.  Participants can see the video but cannot hear sound, unless the person sharing the video leaves their microphone live with volume turned all the way up.  

Does anyone know what might be going on?  The problem occurs regardless of which participant is attempting to share the recording so it doesn't seem to be caused by the computer or individual operator.  

Would audio settings have anything to do with this problems?  Earlier, in order to hear a live performance, we were instructed to change our audio to original sound (which honestly didn't seem to make much difference to the quality of the live performance).  It has been since this that we began to experience this problem with Share Sound; although the problem occurred again today and the original sound was off.  

Any troubleshooting suggestions would be appreciated.

Thanks

I suddenly started getting a pop-up at the beginning of my recorded meetings saying 'Your speaker is not working properly. Your voice can still be recorded but the voice of other participants cannot.'

I absolutely need all voices to be recorded. Has anyone else had this issue?  Any thoughts on how do I fix this?

Thanks

I run an event using Zoom for 90 people. Each participant gets 1 minute to present a vision of where they want to be in the next year.  

The exercise assigns each person a number. They are either a 1 a 2 or 3.   There are 30 rooms each with 3 people (a 1, 2 and 3).  The 1s state their vision to the 2s and 3s.   After one minute all the 1s are moved to another room where they state their vision again to the 2s and 3s.   After one minute all the 1s are moved one final time to another room to again state their vision.  Then it is the turn of the twos to explain their vision and go through the room rotation. And finally the threes get to do the same thing. You can imagine the challenge in moving all these people around. It is done by hand one person at a time right now.

My question is; can Zoom be programmed to automatically move people on mass multiple times.   In my case each person is moved 3 times. 

Regards,
Clay

It is so good to see you over the last year I have……

Hi! After some updates to Zoom, I am having a problem which I did not use to have. I have kept the same laptop, same windows, same Zoom settings..same everything...but external camera Logitech C-270 started having problems only in Zoom app...not in any other app... camera works wonderfully in other apps except on Zoom.

The problem is that as soon as I enter a Zoom meeting, camera starts making horizontal lines (I attach picture)..I tried enabling and disabling many advanced video settings in Zoom..nothing seems to work.

My internal camera works fine in Zoom, my external HD camera, does not. The problem seems to be between Zoom and the external camera. I recently reset my laptop to factory setting, and the problem still persists.

I insist..external camera works fine in any other app or program. It is not a problem with the camera.

How can I solve this? Any fix?

I can't install the latest linux client (5.16.6.382) on Ubuntu 23.04.  The install seems to work until ending with this error:

N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)

 I tried installing using "sudo dpkg -i zoom_amd64.deb' and it seemed to succeed but the zoom client silently exits (with zero status) immediately without displaying anything.

Does anyone know what to do?

$ sudo apt install /home/jima/ptmp/downloads/zoom_amd64.deb
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'zoom' instead of '/home/jima/ptmp/downloads/zoom_amd64.deb'
The following NEW packages will be installed:
  zoom
0 upgraded, 1 newly installed, 0 to remove and 113 not upgraded.
Need to get 0 B/186 MB of archives.
After this operation, 673 MB of additional disk space will be used.
Get:1 /home/jima/ptmp/downloads/zoom_amd64.deb zoom amd64 5.16.6.382 [186 MB]
Selecting previously unselected package zoom.
(Reading database ... 325617 files and directories currently installed.)
Preparing to unpack .../ptmp/downloads/zoom_amd64.deb ...
Unpacking zoom (5.16.6.382) ...
Setting up zoom (5.16.6.382) ...
run post install script, action is configure...
Processing triggers for gnome-menus (3.36.0-1.1ubuntu1) ...
Processing triggers for shared-mime-info (2.2-1) ...
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Processing triggers for desktop-file-utils (0.26-1ubuntu5) ...

N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)